Hendrick Toyota North Charleston

friendly but typical tactics. Friendly but typical sales bull. Like starting with a way high offer, then getting the wife involved even going to get her after I she said it bothere Friendly but typical sales bull. Like starting with a way high offer, then getting the wife involved even going to get her after I she said it bothered her to negotiate and didn't want to be bothered. The sales manager came out and met our needs and was great. And everyone was very nice that we encountered even after the sale. If you understand how the game is played you'll do fine on sales. More

Exceeded my Expectations! I was really impressed with everyone that helped me with my new 4/RUNNER purchase.Customer service and product knowledge was excellent.The entire proc I was really impressed with everyone that helped me with my new 4/RUNNER purchase.Customer service and product knowledge was excellent.The entire process was timely and comfortable. More

RAV4 purchase Awesome experience! Shelly Grimes was great to work with! I will recommend Hendrick Toyota North Charleston to others. From the moment we walked in Awesome experience! Shelly Grimes was great to work with! I will recommend Hendrick Toyota North Charleston to others. From the moment we walked in the door until we drove away in our new vehicle everyone was very kind and helpful! More

Great experience! Blake Hubbard found the perfect car for me! He took all the time necessary to help me make the right choice. Very personable and caring. Blake Hubbard found the perfect car for me! He took all the time necessary to help me make the right choice. Very personable and caring. More

They treat you like family Blake has helped me purchase my last two Toyotas. I walked into the dealership not knowing a lot about the brand of vehicle and not knowing exactly w Blake has helped me purchase my last two Toyotas. I walked into the dealership not knowing a lot about the brand of vehicle and not knowing exactly what I wanted. He never mislead me (like many dealers do for their own benefit). He took me step-by-step through the buying process and really made me feel like I was welcome to stay as long as I needed to get any and all questions answered. Some people think buying a car is scary and if you're one of those types of people, I highly suggest you work with Blake at Hendrick Toyota! More

Worried.. I bought a new Toyota from this dealership. I got a good deal but once I left that was it. The dealership hasn't contacted me at all,,no calls from an I bought a new Toyota from this dealership. I got a good deal but once I left that was it. The dealership hasn't contacted me at all,,no calls from anyone..no emails and no Thank You letters. Now, I'm really wondering what kind of service I'm going to get from them. More

New Car Purchase(s) I have purchased 5 new vehicles from this dealership over the last 6 years all from the same salesman. Make sure to ask for TMAC (Tyrone McDonald) as I have purchased 5 new vehicles from this dealership over the last 6 years all from the same salesman. Make sure to ask for TMAC (Tyrone McDonald) as your sales person. He doesn't pressure you, makes sure to take care of whatever you need, returns calls /text messages and is more than willing to go the extra mile whether it's coming in on a day off or staying late. The service department is top notch. The sales managers and finance department have been more than happy to work with me on each and every one of my purchases. Thank you Hendrick Toyota More

Looking out for the customer In addition to a routine oil change and service, I wanted an update to the GPS data base, which was over $ 200. I have a portable Tom-Tom that I use In addition to a routine oil change and service, I wanted an update to the GPS data base, which was over $ 200. I have a portable Tom-Tom that I use for rentals where the update is free, but Hendricks does not set these prices, Toyota does. Andrew, my service guy checked and instead of putting in last year's data base upgrade, he suggested I wait a week or two and get the new one. I was very grateful. That is really looking out for the customer. :-} More

EXCEPTIONAL & EXCELLENCE CUSTOMER SERVICE. My family use to own 2 mercedez Benz up until about 1 year and 7 months ago. Now my entire family (4) of us ,drives Toyotas. There are a combination My family use to own 2 mercedez Benz up until about 1 year and 7 months ago. Now my entire family (4) of us ,drives Toyotas. There are a combination of things that makes Toyoyta number #1 in my book in customer service. The car quality is absolutely amazing and great on anyone's budget. The customer services is superb because they treat you like you are the only customers they have. The treatment is very consistent and personal. I want to give a special thanks to Ms. Jessi Muhs who always take very good care of me and my wife . She is very knowledgeable, professional and very kind and patience. She is by far one of Toyota greatest asset. My wife and i absolutely love her. Also my family uses mr. Howard who is an amazing guy with excellent customer care. He is very knowledgeable as well and kind. Thanks for the quality of customer service care you you both give to my entire family. The Taylor's More

Worth the time I am happy that I came to this dealership. My mom got her car from here and she has nothing but good things to say about her experience here. I am gla I am happy that I came to this dealership. My mom got her car from here and she has nothing but good things to say about her experience here. I am glad that I was able to have Karriem as my salesperson. He is a hardworking man and he was honest about everything. I really appreciate him for that. I'm sure he was out of it by the end of his work day but he made a new customer and a happy customer. I will definitely be recommending more people to him and I will be a loyal customer from here on out. Thank you for everything Karriem!!! 😁😃😊 More