Hendrick Toyota North Charleston

Buy from the BEST! Will Smith If you are looking to purchase a vehicle without the traditional salesman pressure. I highly suggest contacting Will Smith. He will do his best to mak If you are looking to purchase a vehicle without the traditional salesman pressure. I highly suggest contacting Will Smith. He will do his best to make the best deal for you hassle free to ensure he's gained a customer for life. It's hard to find a salesman that cares like Will does. If you are ready to purchase a car stop in to see Will and he will find a car for you and make sure you leave satisfied. More

easy, pleasant and Josie was extremely knowledgeable. Josie wanted to make sure we got the vehicle that was perfect for our needs. not just what we thought would work, but based on what would be perfect Josie wanted to make sure we got the vehicle that was perfect for our needs. not just what we thought would work, but based on what would be perfect for us overall and for a long time. i haven't purchased a vehicle for myself since 2003. even though both names are on the car, it is the vehicle i will be driving and it had to be comfortable for me and for my mom who is 78 and physically limited. i couldn't be more pleased. by the time the purchase was complete i felt like i had a new friend, not just someone who sold me a car. i am a christian and it was VERY IMPORTANT to me and my husband to pray about our decision. she honored that with tender care and encouraged us to do so. we could not have found a more perfect person to work with. also the other folks we dealt with along the way were just as kind and professional as we could possibly hope they would be. bottom line i would send all my friends and family to Hendrick Toyota! thanks again for everything. Paula Franklin More

Great transaction Shelly Grimes was extremely helpful, working with me through the entire process of my purchase including final prep of the automobile. Couldn't be mo Shelly Grimes was extremely helpful, working with me through the entire process of my purchase including final prep of the automobile. Couldn't be more satisfied with my transaction. More

TACOMA After leasing my Tacoma Ag constantly called me asking me to get information for him about my car, insurance, etc and was very rude about it. I had to After leasing my Tacoma Ag constantly called me asking me to get information for him about my car, insurance, etc and was very rude about it. I had to call and speak with a manager to ask him to leave me alone and to do his job. More

Always great service at toyota Always efficient and fast service every time we bring either of our vehicles in. All staff members are pleasant and helpful. Best service of any deale Always efficient and fast service every time we bring either of our vehicles in. All staff members are pleasant and helpful. Best service of any dealership I have been to. More

Great Center I purchased my Rav4 from the Hendrick dealership in Aug of 2015 and have taken my car to their service department for all it's need. These folks are p I purchased my Rav4 from the Hendrick dealership in Aug of 2015 and have taken my car to their service department for all it's need. These folks are professional, and they handle all my vehicle needs in a timely manner! I won't take my car anywhere else! More

Awesome Tundra Experience Shelly was Awesome!!!! Even came in on her off day to make sure vehicle delivery experience was excellent!!! That's what I call.... spectacular custom Shelly was Awesome!!!! Even came in on her off day to make sure vehicle delivery experience was excellent!!! That's what I call.... spectacular customer service... A+++ More

Very Pleasant car buying experience My husband Tim and I came to Toyota on December 31st 2016. We'd spent the last 10 years In pre-owned vehicles and were undecided about if we wanted an My husband Tim and I came to Toyota on December 31st 2016. We'd spent the last 10 years In pre-owned vehicles and were undecided about if we wanted another pre-owned or a brand new car. We knew we could trust the Toyota Brand for its value and we've known and trusted our friend Tyrone McDonald so we knew we couldn't go wrong. Tyrone listened to our concerns asked us questions to gauge our needs and helped us readjust our focus to see the long term benefit and value of a new car for our family. There was no pressure to buy a particular car or even a car at all that day. He wanted to make sure we were informed and comfortable with our decision. Justine, the gentleman in finance helped us with a warranty for our vehicle and a smooth closing process with our paperwork. Overall a great group of people to work with and literally the best car buying experience to date! More

Great salesman, HORRIBLE PRICING Update on Jan. 15, 2017 visit: I was asked to come in so they could look at my trade-in again by their "corporate buyer", who turned out to just be a Update on Jan. 15, 2017 visit: I was asked to come in so they could look at my trade-in again by their "corporate buyer", who turned out to just be another manager. But, before then I decided to look at used vehicles and found a couple there. Decided on one and wanted to see if a deal could be done. Nope! We had the displeasure of working with one of their manager's, Patrick Coleman. We sat down with him because James Lindsey was busy with another customer once before on a Dec. 31, 2016 visit and didn't accomplish anything. He walked away and was gone for over five minutes, talked about his daughter, and was texting while he was sitting right in front of us, wasting more of our time. He was no help whatsoever. Back to my recent visit. We felt like he came across as condescending and he talked to us like we didn't know what was going on or what was involved. We know! He didn't even want to give us the time at all and that he didn't care. I know it's bull that money isn't made. I know the game. We're not stupid. A sticking point for me was our trade-in value and vehicle pricing. We never even got a chance to negotiate or work anything out. All he was fixated on was the trade-in value. Last I checked, their are other aspects of trading in a vehicle and buying one. Dealing with Patrick is really making it hard to trust Hendrick again. James Lindsey is the only reason that I'm putting up with them. He's the one that is putting in the work! Dec. 31, 2016 visit: I was very hesitant to check out Hendrick Toyota after my bad experiences with Hendrick Jeep down the road. I went to check out a new 4Runner to possibly take advantage of the year end Toyotathon sale. First off, the advertising for Toyotathon is very misleading. They advertise 0% for up to 72 months but that's only if you pay full sticker price. And the up to $8,000 off is pretty much the internet price online (in my case, it was $1,976). There is barely any negotiating at all. They did move a little bit on my trade-in value but that was it. On a positive note, I worked with James Lindsey. He is a fantastic salesman. He didn't pressure me into anything, was very informative, and took the time to actually treat me as a customer, not just a commission. I highly recommend working with him. In summary, I would recommend going to Hendrick Toyota just for James Lindsey. I would not recommend Hendrick Toyota because of their pricing. I actually worked out a vehicle price for the exact same vehicle from Fred Anderson Toyota for almost $5,000 less, including tax, title, tags, and everything. Well, their were only minor differences, vehicle color, tire brand, and the vehicle at Fred Anderson actually included all-weather floor mats. That deal is still in the works but nonetheless Fred Anderson is more than willing to work with you. Now I understand why they say they always beat Hendrick. Because they do!!! More

Chris see Rice Best Service Representative in Charleston! Christie Rice is always at her best, no matter the day or time. She services all 3 of our vehicles and we would not trust them with anyone else but C Christie Rice is always at her best, no matter the day or time. She services all 3 of our vehicles and we would not trust them with anyone else but Christie. She's the sharpest and most professional in the bunch. Always going the extra mile to make everyone in my family happy!!! We absolutely the BEST!!! More