Hendrick Toyota North Charleston

I HAVE TO SAY MY EXPERIENCE WAS GREAT!!! I have to admit that I was very picky about the RAV4 I was looking for. I met Josie on my first visit to Hendricks Toyota back in September. I was s I have to admit that I was very picky about the RAV4 I was looking for. I met Josie on my first visit to Hendricks Toyota back in September. I was shopping and the vehicle I wanted was not available. I dropped by a few weeks later to look at a used RAV4 and Josie came out to say hello. I shared with her that I wasn't really there to purchase a car and she told me that's ok. She asked me if I was still looking for the Red RAV4 without leather seats with All Wheel Drive. I responded yes, and she shared with me "I think we have what you wanted, let me show it to you." She walked me across the lot and she was correct. It was the vehicle I was looking for. I could not have been happier. Everyone I came in contact with was friendly and extremely helpful. Even the service guy came out to talk to me about putting a hitch on the vehicle. I never felt rushed or pushed one bit. Everyone answered all my questions, and they were even flexible in our negotiations. I got the car I wanted, and the deal I wanted, and I could not be happier. Go see Josie! She is wonderful! More

Customer Service Jessi is very knowledgeable about repairs. I have the best customer service experience when I deal with Jessi, will not see anybody else but her. Jes Jessi is very knowledgeable about repairs. I have the best customer service experience when I deal with Jessi, will not see anybody else but her. Jessi is always very friendly and smiles that alone makes me feel good. She has great advice on what to expect with future repairs when the car is checked out. Great asset to your company. Don't change! More

Just Great People Every time I go to this dealership for anything dealing with my vehicle, I get a little excited. The reason for that is that the people who assist me Every time I go to this dealership for anything dealing with my vehicle, I get a little excited. The reason for that is that the people who assist me are so friendly and helpful. I love it. Jessie Muhs is a perfect example of that. Whenerver I go into Hendricks, whether I'm actually going to Jessie or not, I see her and we have the most amazing and friendly interactions. It's almost like we're good friends. Also, the times when she does assist me with something I need, she acts diligently while still taking the time to talk to me and make me feel so very welcomed. Jessie is a great asset to Hendricks. I hope she sticks around for a long time. More

Only Dealership to Go To As I started my research to purchase a Toyota Tacoma, Josie was the first salesperson to call. She was professional, patient, and thorough. I apprecia As I started my research to purchase a Toyota Tacoma, Josie was the first salesperson to call. She was professional, patient, and thorough. I appreciate all she did to make me a happy customer! More

Service Department Mr. Bagwell always provides the "very best" in service and customer service. I can always count on him to meet my expectations. When I bring my Cam Mr. Bagwell always provides the "very best" in service and customer service. I can always count on him to meet my expectations. When I bring my Camry and other vehicles to him for service I know that my vehicle is getting completely serviced. More

Great service!!! They were so great with letting me know what was on the lot and then when my car got there and explanations of all the features on the 4runner. Great They were so great with letting me know what was on the lot and then when my car got there and explanations of all the features on the 4runner. Great follow up from service dept as well! More

Excellent service Many thanks to Service Advisor Buckley Fulghum and Service Technician Joe Ingle. Buckley went above and beyond in providing excellent customer servic Many thanks to Service Advisor Buckley Fulghum and Service Technician Joe Ingle. Buckley went above and beyond in providing excellent customer service. He stayed on top of what was going on with my car and consulted with Joe who, with his expertise, was able to fix my car and save me a lot of money. They could have taken advantage and not been honest but they didn't. I would have never known. I really appreciate their dedication and honesty. Excellent customer care and service is very hard to find these days but Buckley and Joe embody both of those. I wish more businesses had employees such as Buckley and Joe. Thank you so much to both. Rhonda and Bruce (and our 1999 Toyota 4Runner!) More

Easy to deal with and no pressure! Shelly was great at providing the information I needed to make a decision and the process was very easy and never felt pressure to buy. Shelly was great at providing the information I needed to make a decision and the process was very easy and never felt pressure to buy. More

Excellent Service Blake was very helpful as well as patient as he honored my request to wait until I returned from Michigan in the Fall without any contacts from the ag Blake was very helpful as well as patient as he honored my request to wait until I returned from Michigan in the Fall without any contacts from the agency.. Then he was prompt and efficient in finding the car I wanted. More

Amazing customer experience Blake and Earl took care of my every needs. I knew what I wanted and they made sure I got it. Only bad thing I saw was to much playing around in t Blake and Earl took care of my every needs. I knew what I wanted and they made sure I got it. Only bad thing I saw was to much playing around in the main office by a lot of people. Make sure to fix that because you never know who is really watching More