Hendrick Toyota North Charleston

Awesome experience , no hassle no smoke and mirrors I was completely honest with Tem and he was with me. Most pleasant experience I've ever had at a dealership. Wish m , no hassle no smoke and mirrors I was completely honest with Tem and he was with me. Most pleasant experience I've ever had at a dealership. Wish more car salesmen were like Tem. More

Great It was great having a wonderful salesperson! Mr. Will Smith made the car buying experience a wonderful one for my husband and I. Thanks so much Will a It was great having a wonderful salesperson! Mr. Will Smith made the car buying experience a wonderful one for my husband and I. Thanks so much Will and Hendrick Toyota!!!!!! More

Best Sales Service! I worked with 6 different Toyota dealerships before purchasing our new Tacoma. Blake Hubbard went above and beyond in locating the exact match for wha I worked with 6 different Toyota dealerships before purchasing our new Tacoma. Blake Hubbard went above and beyond in locating the exact match for what we were looking for! Thanks Blake! More

Extraordinary service When I brought my car in, I was late, but Howard got it going with a technician quickly anyway. When the technician found four things it needed, Howa When I brought my car in, I was late, but Howard got it going with a technician quickly anyway. When the technician found four things it needed, Howard reviewed them all with me - ugh, I wasn't prepared for a lot of expense. So, Howard asked his Manager if a discount was available for me. Good news!, it was, and was applied to the total, making the work "do-able". Next, Howard told me it'd be at least 3 hours to do the work; I'm so busy that I just couldn't wait in the dealership, so Howard arranged a rental car for me. I just stepped right into it a few minutes later, and was back at work (hooray!). Returning the car right on time, I arrived and Howard had had the car completely washed and vacummed inside. I couldn't believe it! My car hadn't been clean like this in months!! I cannot recommend Howard Gebhard enough; truly there for "the client", Howard goes the extra mile and even more besides. I cannot ever remember a nicer "car story" than this one. Thank you, Howard! More

Great Experience all Around After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've wal After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've walked away both times with a car I love. Blake my sales guy was absolutely wonderful. He was honest, he didn't show me cars I didn't want, and even the terrible lets talk numbers part was fairly painless. They didn't sit there with me for more than 20 minutes until we have come to an agreeable number. Even when a week later I got a flat tire and sent my father there because I couldn't leave work, Blake took care of my Dad through the entire process and assisted him in anything my car needed. This dealership has some terrible reviews, but for the second time in less than 2 years, I've genuinely had a 5 star experience. Blake has called to check on my car twice since my flat tire to ensure the patch is holding as it should and that I'm loving all the features of my car. I couldn't ask for a better sales experience, and we checked out every midsize SUV in town, this was by far the least pressured and most straightforward experience we had! More

My new ride. It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . More

Friendly, courteous service Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so I can get it taken care of. More

EXCEPTIONAL I brought my car in for an oil change before going out of town on business and found out it needed more work, especially before a road trip. Ms. Reet I brought my car in for an oil change before going out of town on business and found out it needed more work, especially before a road trip. Ms. Reetz worked creatively to ensure that my car was repaired and that I made my deadline. She definitely goes above and beyond expectations. Price is always a shock, but that's true for just about everything these days. However, Ms. Reetz worked out several options for me and let me choose what I wanted to do. I appreciate having a say in what is happening. More

Greatest Car Buying Experience This experience should go down in HISTORY! It was the most stress-free purchase I have made in buying a car! I went in knowing what I wanted, was of This experience should go down in HISTORY! It was the most stress-free purchase I have made in buying a car! I went in knowing what I wanted, was offered a great deal, and now I am the proud owner of a HENDRICK TOYOTA!!! Tem Zafar is to be praised for his professional approach as he wanted me to be a satisfied customer and he went the EXTRA MILE!!! Tem, I will make an appointment when I am ready for my next TOYOTA!!! More

THE SERVICE WAS GREAT. VERY PROFESSIONAL Ms. Carolyn Reetz has always shown respect and compassion when I brought my car many, many, many times for maintenance. Most of the time I didn't hav Ms. Carolyn Reetz has always shown respect and compassion when I brought my car many, many, many times for maintenance. Most of the time I didn't have an appointment. Her customer service skills is second to none. The following took place after I had maintenance performed on my car: "I took my car to the car wash on rivers, the car stop[ working and the CAR WASH CUSTOMER SERVICE REPRESENTATIVE had to jump start the car (the battery was approximately 3 months old or more. ONCE CAROLYN FINISHED TALKING TO CAR WASH REPRESENTATIVE. IT WAS DISCOVERED THAT THE BATTERY WAS DEFECTED. Carolyn accepted my car for maintenance, it was returned with a new battery." The most important thing is that she smiled and treated me as if I were a close relative EVEN THOUGH I WAS VERY DISGUSTED, CAROLYN KEPT HER COOL. GIVE HER A RAISE. Sincerely, CARKL More