Hendrick Toyota North Charleston

Great experience! I would highly recommend Rick Hendrick toyota to anyone looking for a vehicle. My experience was hassle free and I was completely satisfied with thewh I would highly recommend Rick Hendrick toyota to anyone looking for a vehicle. My experience was hassle free and I was completely satisfied with thewhole purchasing process. My product specialist, Tem Zafar, was exceptional with his service. He was extremely informative and helpful and assisted me in my purchase with no hassle at all. He even had some last minute repair done at no charge. I was very satisfied with me whole experience. More

Great car buying experience This is the second time we have worked with Blake to buy a vehicle and he's one that will keep us coming back time after time! He makes the process qu This is the second time we have worked with Blake to buy a vehicle and he's one that will keep us coming back time after time! He makes the process quick and listens to exactly what we want. Easiest car buying experiences we've ever had! More

LONG WAIT FOR MINOR SERVICE I scheduled a 7:30 am appointment to have one new tire mounted, balanced, and get all 4 tires rotated. When I arrived at 7:15 am, a line of 20+ cars w I scheduled a 7:30 am appointment to have one new tire mounted, balanced, and get all 4 tires rotated. When I arrived at 7:15 am, a line of 20+ cars was already backed up well into the driveway. My work wasn't completed until 9:30 am. It's obvious the service department is overbooking its capacity. I will not recommend nor return. More

3,000 mile check up I had a late appt at 5:30pm and was pleasantly surprised with a thorough and complete check-up completed in75 minutes! Oil change with tire rotation a I had a late appt at 5:30pm and was pleasantly surprised with a thorough and complete check-up completed in75 minutes! Oil change with tire rotation and fluid topoffs! perfect! More

Easy buying at this dealership Excellent customer service. No pressure to buy anything. Shelly worked within my price range and monthly payment without trying to offer me anything m Excellent customer service. No pressure to buy anything. Shelly worked within my price range and monthly payment without trying to offer me anything more than I could afford. New to the area and this has been the easiest part of our relocation process. More

Great Experience Tem Zafar, my sales rep, was outstanding in getting me qualified and in a beautiful Camry. My circumstances required special attention to detail and Tem Zafar, my sales rep, was outstanding in getting me qualified and in a beautiful Camry. My circumstances required special attention to detail and a well thought out strategy. I was treated like gold. Tem raises the bar for professionalism in car sales, which is sometimes so hard to find in dealerships. As this is my first purchase of a Toyota, I am proud to be a new member of the "Toyota family," and look forward to a longstanding relationship with Hendrick Toyota. Two thumbs up!! More

Mil gracias Shelly !! Con la ayuda de Shelly hicimos realidad uno de nuestros sueños , estamos disfrutando nuestra 4Runner!. Encontrar una persona tan profecional, que nos Con la ayuda de Shelly hicimos realidad uno de nuestros sueños , estamos disfrutando nuestra 4Runner!. Encontrar una persona tan profecional, que nos acompañara en cada momento, y nos ayudara a resolver nuestras dudas es grandioso !!. Shelly mil gracias por sus atenciones, La recomiendo a todos, Shelly es extraordinaria persona . More

Maravilloso Nos parecio muy exelente empezando de la atencion y todo el proceso de los tramites estamos muy agradecidos con la señora Shelly. Esta Compra fue Nos parecio muy exelente empezando de la atencion y todo el proceso de los tramites estamos muy agradecidos con la señora Shelly. Esta Compra fue nuestra primera experiencia porque nunca habiamos comprado uno Nuevo ahora estaremos planeando para comprar otro mas adelante un Toyota Tacoma. Gracias por todo. More

Excellent service and great patience When visiting I wasn't sure what I truly wanted Will helped me find that, though I needed a day to think it over Will and Earl were very patient and f When visiting I wasn't sure what I truly wanted Will helped me find that, though I needed a day to think it over Will and Earl were very patient and friendly. When returning the following day Will was not in but his replacement was nothing short of excellent, I felt happy when I left with my new car. I recommend this dealership to anyone looking for Toyotas, sales staff is very knowledgable and provides more to answer questions you haven't thought of, I felt as though they were committed to the customer and not so much the vehicle sale. Hennessy was great breaking down the warranties and availabilities and limitations in the finance department. Again, I recommend this to anyone who even is thinking about a Toyota. Thanks guys!!! More

Lack of Communication The service writer seemed as if he had other things that were more important than providing follow-up questions and logistical support for myself and The service writer seemed as if he had other things that were more important than providing follow-up questions and logistical support for myself and three kids. While I realize I'm not the only customer, I tried to explain that this was a return visit for a symptom that was supposed to be addressed. Kody did explain he had to call to see if it was covered under warranty, but then left me for about 1.5 hours. When I asked if the car had moved into the repair cycle, he was shocked to see that I was still here and flippantly started he hadn't received a call back from Toyota proper. This isn't the first time I have dealt with him, but it will be the last. More