
Hendrick Toyota North Charleston
North Charleston, SC
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Excellent Customer Service, Easy to Work With!! Knowing that I can pick up the phone and reach out to Blake when I am looking for a vehicle and have the confidence that he is going to do everything Knowing that I can pick up the phone and reach out to Blake when I am looking for a vehicle and have the confidence that he is going to do everything he can to find me what I am looking for is such a great experience. Appreciate the honesty that this dealership provides and is always on point to answer all of my questions and makes sure I have a full understanding of everything that has been explained to me. Highly recommended!! More
amazing service Shelly helped me out. She was super friendly and knew what I wanted. She didn't push me into any decisions. She talked me through everything being tha Shelly helped me out. She was super friendly and knew what I wanted. She didn't push me into any decisions. She talked me through everything being that this was my first time leasing. She got me in an out of there and took care of all the paperwork while still explaining everything that she was doing. I had an amazing first experience and am in love with my new car More
As close to fast food as you can get! Although this was my 3rd Lease with Hendrick it was as smooth as ordering fast food. I believe it took less than 2 hours to wrap up everything requir Although this was my 3rd Lease with Hendrick it was as smooth as ordering fast food. I believe it took less than 2 hours to wrap up everything required to send me on my way. Shelly was great as always and Anthony seemed to know where I was willing to go and made it happen.. Thanks, More
"My first time buying a car" experience Our salesman (James Lindsey) was the most patient, hard working salesman in the world. We found a car in North Carolina so it had to be transported t Our salesman (James Lindsey) was the most patient, hard working salesman in the world. We found a car in North Carolina so it had to be transported to South Carolina for re-sale. James kept us informed every step of the way. We aggravated him every day (twice most days) until it actually arrived in North Charleston but he was kind and made a "first time car buying experience" a very pleasant experience. More
Great Dealership! Excellent vehicles and excellent service department. Regarding service, Andrew makes sure everything is taken care of. Sami and Shelly are great sales Excellent vehicles and excellent service department. Regarding service, Andrew makes sure everything is taken care of. Sami and Shelly are great sales reps. Our family has purchased four vehicles from this dealership and will continue to bring our business here because of their fair, friendly and knowledgeable personnel. More
To know someone cares To be able to come and get tour car service and they dont try to make you get work that is not needed. They check your car from top to bottom without To be able to come and get tour car service and they dont try to make you get work that is not needed. They check your car from top to bottom without charging you. Others company charge you for everything. The customer service is beyond anything i expected. You also get a car wash and your car vacuum wothout even askingn again for free. The service i received i know that this is theonly place that I would take my car to More
Great experience buying first car I originally came in with my mom and talked to Rick Mathews back in early July because I knew I was planning on buying a car when I moved down here. R I originally came in with my mom and talked to Rick Mathews back in early July because I knew I was planning on buying a car when I moved down here. Rick was awesome and low pressure about showing us what our options would be when we came back and let us drive do a test drive. We left feeling like we had a good idea of our options and knew we'd want to come back when we were ready to buy. We came back and asked to talk to Rick when we were ready to buy. Based on the last test drive, we had a good idea of what we wanted to get. We went on another test drive and we were sure this was the car we were going to buy. The financial aspect went as smooth as possible and we were very happy with the deal we got. At the end of the process, Rick took us back out to the car and went through every aspect of the car with us and even helped pair my phones Bluetooth with the car. We are extremely satisfied with all aspects of our car buying experience. More
Prius Purchase Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales manager had been a little more receptive. Had I done this deal at Stokes Brown in Beaufort (where my son works) I'm sure a would have done a little better and gotten Toyota loyalty consideration. More
Service Complete and No Hassles I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. All I had to do was schedule an appointment. I had a prior engagement at 7 p.m. left there are drove in and was served immediately. In a matter of what seemed like only a few minutes, I was being told job complete. I will never come in during regular hours. This after hours process is a blessing. Thanks for The Service. More
Great experience I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes, was friendly, helpful, and knowledgeable. I recommend that you make an appointment with her if you are in the market to buy a car. Even the financing part of the transaction went smoothly and was as painless as possible. I was given all the information needed to make a decision about this purchase, and I left feeling that I had made the best decision for me. I look forward to returning to Hendrick Toyota for service needs in the future. More