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Hendrick Toyota North Charleston

North Charleston, SC

5.0
2,658 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,658 reviews

August 31, 2016

Excellent Customer Service, Easy to Work With!! Knowing that I can pick up the phone and reach out to Blake when I am looking for a vehicle and have the confidence that he is going to do everything More

by Sigler9608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Hood, Blake Hubbard
Aug 31, 2016 -

Hendrick Toyota North Charleston responded

Congratulations on your new car! Thank you so much for your review and feedback. At Hendrick Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that we were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Again Thank you and don't hesitate to contact us for your future servicing needs. ~Kimberly, Customer Relations Manager 843-797-8000 Kimberly.smith@hendrickauto.com

August 31, 2016

amazing service Shelly helped me out. She was super friendly and knew what I wanted. She didn't push me into any decisions. She talked me through everything being tha More

by Jordanross1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 31, 2016 -

Hendrick Toyota North Charleston responded

Jordan, Thank you for your 5 star review! It is encouraging to hear that Shelly and the team here at Hendrick Toyota North Charleston treated you with fast and friendly service you have come to expect. We strive to exceed your expectations for many years to come. Thank you again and have a fantastic day! Sincerely; Kimberly Smith, Customer Relations Manager, Hendrick Toyota North Charleston. 843-797-8000

August 31, 2016

As close to fast food as you can get! Although this was my 3rd Lease with Hendrick it was as smooth as ordering fast food. I believe it took less than 2 hours to wrap up everything requir More

by Flightline Dweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 31, 2016 -

Hendrick Toyota North Charleston responded

We appreciate you and your review!!! Thank you so much for your positive feedback. We wish you the best! We're proud to have team members who demonstrate our commitment to the best customer service. Please feel free to reach out to us with questions or future needs as we are always here to help. Thank you again and welcome to the Hendrick family! Best, Kimberly Smith Customer Relations Manager Hendrick Toyota of North Charleston kimberly.smith@hendrickauto.com 843-818-2573

August 24, 2016

"My first time buying a car" experience Our salesman (James Lindsey) was the most patient, hard working salesman in the world. We found a car in North Carolina so it had to be transported t More

by joyce scott/austin roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sprovero, James Lindsey, Daniel Limlingan
Aug 25, 2016 -

Hendrick Toyota North Charleston responded

Joyce and Austin, Congratulations on your new car and Thank you for your review!! We are very pleased your first car buying experience was so pleasant! We are committed to help each customer get behind the wheel of a car that accommodates their lifestyle. Thank you again! Kimberly Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

August 23, 2016

Great Dealership! Excellent vehicles and excellent service department. Regarding service, Andrew makes sure everything is taken care of. Sami and Shelly are great sales More

by stepcounter123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, Sami Awdeh, Andrew Bagwell
Aug 25, 2016 -

Hendrick Toyota North Charleston responded

Thank you for your review! It's encouraging to hear that Andrew and the team here at Hendrick Toyota North Charleston treated you with friendly and efficient service! We strive to exceed your expectations in the future! Thank you again! ~ Kimberly, Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

August 18, 2016

To know someone cares To be able to come and get tour car service and they dont try to make you get work that is not needed. They check your car from top to bottom without More

by Cinnies1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessi Muhs
Aug 25, 2016 -

Hendrick Toyota North Charleston responded

Thank you for your 5 star review! We are so pleased we could make your visit easy and hassle free! We strive for excellence and by reading your review I can see we did that! Thank you again and we look forward to exceed your expectations for years to come. ~Kimberly, Customer Relations Manager 843-797-8000

August 14, 2016

Great experience buying first car I originally came in with my mom and talked to Rick Mathews back in early July because I knew I was planning on buying a car when I moved down here. R More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Matthews
Aug 15, 2016 -

Hendrick Toyota North Charleston responded

Sam -- Thank you for your review and Congratulations on your new car!! It is encouraging to hear that the team here at Hendrick Toyota North Charleston treated you with the utmost respect to get you into a car that accommodates your lifestyle. We look forward to working with you for your next service needs. Again Thank you and do not hesitate to contact us in the future for any questions. Best ~ Kimberly Smith, Hendrick Totyota N Charleston Customer Relations Manager 843-797-8000 Kimberly.smith@hendrickauto.com

August 06, 2016

Prius Purchase Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales More

by Chatland Whitmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 06, 2016 -

Hendrick Toyota North Charleston responded

Mr. Whitmore- Thank you for your review and feedback. I do apologize for your car buying experience was less than exceptional. Please don't hesitate to contact me directly for any questions or concerns you may have. Sincerely ~ Kimberly Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

August 05, 2016

Service Complete and No Hassles I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. More

by Rt2Box297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Luther
Aug 06, 2016 -

Hendrick Toyota North Charleston responded

Thank you for your review and positive feed back! This is a new service and we are pleased to hear that your experience was hassle free and pleasant. We are proud to have team members like Jeff Luther who demonstrate our commitment to the best customer service. We look forward to working with you in the future. Again Thank you for your positive feedback. Best regards, Kimberly, Hendrick Toyota N. Charleston 843-324-4567 Kimberly.smith@hendrickauto.com

August 05, 2016

Great experience I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes More

by Wanda Ullom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, AG Goldsmith
Aug 06, 2016 -

Hendrick Toyota North Charleston responded

Wanda -- Thank you for you review and Congratulations on your new Camry! We here at Hendrick Toyota are pleased that we could make your car buying experience hassle free and stress free. It is encouraging to hear that we have team members like Shelly and AG who demonstrate our commitment to excellent customer service. We look forward to working with you for your future servicing needs. Again thank you and enjoy your new Camry! Best, Kimberly; Customer Relations Manager Hendrick Toyota N. Charleston Kimberly.smith@hendrickauto.com 843-797-8000

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