Hendrick Toyota North Charleston

Great Experience all Around After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've wal After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've walked away both times with a car I love. Blake my sales guy was absolutely wonderful. He was honest, he didn't show me cars I didn't want, and even the terrible lets talk numbers part was fairly painless. They didn't sit there with me for more than 20 minutes until we have come to an agreeable number. Even when a week later I got a flat tire and sent my father there because I couldn't leave work, Blake took care of my Dad through the entire process and assisted him in anything my car needed. This dealership has some terrible reviews, but for the second time in less than 2 years, I've genuinely had a 5 star experience. Blake has called to check on my car twice since my flat tire to ensure the patch is holding as it should and that I'm loving all the features of my car. I couldn't ask for a better sales experience, and we checked out every midsize SUV in town, this was by far the least pressured and most straightforward experience we had! More

My new ride. It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . More

Friendly, courteous service Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so I can get it taken care of. More

EXCEPTIONAL I brought my car in for an oil change before going out of town on business and found out it needed more work, especially before a road trip. Ms. Reet I brought my car in for an oil change before going out of town on business and found out it needed more work, especially before a road trip. Ms. Reetz worked creatively to ensure that my car was repaired and that I made my deadline. She definitely goes above and beyond expectations. Price is always a shock, but that's true for just about everything these days. However, Ms. Reetz worked out several options for me and let me choose what I wanted to do. I appreciate having a say in what is happening. More

THE SERVICE WAS GREAT. VERY PROFESSIONAL Ms. Carolyn Reetz has always shown respect and compassion when I brought my car many, many, many times for maintenance. Most of the time I didn't hav Ms. Carolyn Reetz has always shown respect and compassion when I brought my car many, many, many times for maintenance. Most of the time I didn't have an appointment. Her customer service skills is second to none. The following took place after I had maintenance performed on my car: "I took my car to the car wash on rivers, the car stop[ working and the CAR WASH CUSTOMER SERVICE REPRESENTATIVE had to jump start the car (the battery was approximately 3 months old or more. ONCE CAROLYN FINISHED TALKING TO CAR WASH REPRESENTATIVE. IT WAS DISCOVERED THAT THE BATTERY WAS DEFECTED. Carolyn accepted my car for maintenance, it was returned with a new battery." The most important thing is that she smiled and treated me as if I were a close relative EVEN THOUGH I WAS VERY DISGUSTED, CAROLYN KEPT HER COOL. GIVE HER A RAISE. Sincerely, CARKL More

Greatest Car Buying Experience This experience should go down in HISTORY! It was the most stress-free purchase I have made in buying a car! I went in knowing what I wanted, was of This experience should go down in HISTORY! It was the most stress-free purchase I have made in buying a car! I went in knowing what I wanted, was offered a great deal, and now I am the proud owner of a HENDRICK TOYOTA!!! Tem Zafar is to be praised for his professional approach as he wanted me to be a satisfied customer and he went the EXTRA MILE!!! Tem, I will make an appointment when I am ready for my next TOYOTA!!! More

Great value to I had maintenance done to a 06 Tundra. After calling several repair facilities, Hendrick's service department had as good or better price than any of I had maintenance done to a 06 Tundra. After calling several repair facilities, Hendrick's service department had as good or better price than any of them. They also had very good prices on tires. I chose them because of their professionalism and value in the past. And they worked with me to find the best value for my dollar. More

Friendly, helpful, and fast I brought in my 2007 Yaris for a service issue and everyone at this location was helpful, friendly, and knowledgeable. Howard in the service departme I brought in my 2007 Yaris for a service issue and everyone at this location was helpful, friendly, and knowledgeable. Howard in the service department was wonderful and Chase was also great. More

service visit I scheduled an appointment to have 2 tires replaced and frontend alignment done on my 2003 4runner. I arrived a little before my scheduled time. The I scheduled an appointment to have 2 tires replaced and frontend alignment done on my 2003 4runner. I arrived a little before my scheduled time. The service staff took my car and began working on it as scheduled even though there were a lot of cars already there. While waiting someone came around and offered me snacks and a bottle of water at no charge. The work was done in an hour and a half. All the service personnel were polite and helpful. Andrew Bagwell was the person I dealt with during this visit. He is always happy to help in any way. I would definitely recommend coming to this dealer for any maintenance needs you have for your vehicle. More

EXCELLENT I needed to have my care service but did not have an appointment. I was and early bird. Mr. Paul Cowan greeted me with a friendly smile. I told hi I needed to have my care service but did not have an appointment. I was and early bird. Mr. Paul Cowan greeted me with a friendly smile. I told him what I needed done and that I needed to get back to work. He took my keys and had the service done right away. Hats off to Mr. Cowan and the crew for an excellent and timely job! More