Hendrick Toyota North Charleston

Larry provided exceptional car service by going above and beyond to ensure customer satisfaction. From promptly addressing their inquiries to offering valuable insights on maintenance and repairs, he demonst beyond to ensure customer satisfaction. From promptly addressing their inquiries to offering valuable insights on maintenance and repairs, he demonstrated extensive knowledge and genuine care. More

purchased a car from Michael Graham. Very pleased with service ,bought a new corolla.Michael made the vehicle affordable. Very pleased with service ,bought a new corolla.Michael made the vehicle affordable. More

Mr. Michael sold me my camry ,very good service.I also referred a customer to him. referred a customer to him. More

I purchased a new corolla from Michael Graham,very pleased with the service.The dealership made the purchase affordable. pleased with the service.The dealership made the purchase affordable. More

Charlene was a great salesperson! Super knowledgeable, easy to talk to to great person! Highly recommended Super knowledgeable, easy to talk to to great person! Highly recommended More

This dealership was awesome. Charlene was absolutely amazing. She made the whole experience wonderful. We were doing 2 transactions at one time and didn’t spend any time here. I Charlene was absolutely amazing. She made the whole experience wonderful. We were doing 2 transactions at one time and didn’t spend any time here. I have never been to a dealership and got a car let alone 2 in the amount of time they got us in and out. & they were able to get us our cars in way less time than expected! Everybody here was awesome! But I would definitely go back to see Charlene again if I were to get another car🙂 More

Frustrating interaction trying to replace a True Start battery for my wife's 2009 Prius. Battery first needed replacing in December 2021...good battery life. Walked in to service dept. at that time and th battery for my wife's 2009 Prius. Battery first needed replacing in December 2021...good battery life. Walked in to service dept. at that time and they gladly sold me a battery without needing to see my car. I walked away quite satisfied, and everything was fine until that True Start died in 2023. Couldn't jump it, a friend in the industry did battery diagnostics and determined it had a bad cell and needed to be replaced. I took the battery and test results to the parts department, where a gentleman kindly told me he had to route me through service to get a replacement. After an unintended detour at the service counter, I met a service manager, Chad, who told me, clearly irritated, that the warrantied battery could not be replaced unless it was attached to the Prius it lived in, meaning that if I wanted a covered battery replacement, I'd have to get my Prius towed 15 miles to the dealership. No trouble shooting, no alternatives, nothing but the sense I was making his day longer. Hard to believe...but maybe it shouldn't be. Maybe his hands were tied by Toyota policy, but he clearly could have delivered the news with less disdain. More

Service was fast and on time. The people I met with were very pleasant and helpful. The people I met with were very pleasant and helpful. More

I had the pleasure of working with Michael Graham while searching for a Toyota Camry, and I must say that he provided exceptional customer service throughout the entire process. Despite not purchasing a ca searching for a Toyota Camry, and I must say that he provided exceptional customer service throughout the entire process. Despite not purchasing a car, I felt valued as a customer and appreciated the effort he put into finding the perfect vehicle for me. Michael was extremely knowledgeable about the features and provided valuable insights into the different options available to me. He was patient in answering my questions and took the time to understand my specific needs and preferences. I would highly recommend him to anyone in the market for a car purchase. His professionalism, expertise, and customer-centric approach make him stand out among other salesmen I've previously encountered. Thank you, Michael, for your outstanding service! More

I came up from savannah and was helped by Michael Graham. I purchased a new highlander ,and left happy with the service I received. I purchased a new highlander ,and left happy with the service I received. More