Hendrick Toyota North Charleston

Service was fast and on time. The people I met with were very pleasant and helpful. The people I met with were very pleasant and helpful. More

I had the pleasure of working with Michael Graham while searching for a Toyota Camry, and I must say that he provided exceptional customer service throughout the entire process. Despite not purchasing a ca searching for a Toyota Camry, and I must say that he provided exceptional customer service throughout the entire process. Despite not purchasing a car, I felt valued as a customer and appreciated the effort he put into finding the perfect vehicle for me. Michael was extremely knowledgeable about the features and provided valuable insights into the different options available to me. He was patient in answering my questions and took the time to understand my specific needs and preferences. I would highly recommend him to anyone in the market for a car purchase. His professionalism, expertise, and customer-centric approach make him stand out among other salesmen I've previously encountered. Thank you, Michael, for your outstanding service! More

I came up from savannah and was helped by Michael Graham. I purchased a new highlander ,and left happy with the service I received. I purchased a new highlander ,and left happy with the service I received. More

Icame up from savannah ,and was helped by Michael Graham,I received excellent service,and left with my new highlander Graham,I received excellent service,and left with my new highlander More

Bought a new truck, staff was extremely helpful and patient throughout the process. Bob and Outlaw were the best! patient throughout the process. Bob and Outlaw were the best! More

worked with Michael Graham was a very good experience,I bought a new tacoma very happy bought a new tacoma very happy More

Daniel and Tyler provide sincere and meaningful service. It was a pleasure doing business with them. Excellent customer service and care!!!! It was a pleasure doing business with them. Excellent customer service and care!!!! More

Daniel and Patrick were a great team! They worked together to find and ship my new Corolla in just a few short weeks. I was treated respectfully with open and honest communication. I am v They worked together to find and ship my new Corolla in just a few short weeks. I was treated respectfully with open and honest communication. I am very happy! More

Service was good and fair. My complaint is the wait time. I waited in my car for 40 minutes after my appointment time in a long car arrival line of other customers before any My complaint is the wait time. I waited in my car for 40 minutes after my appointment time in a long car arrival line of other customers before anyone spoke to me. Too many customers were booked too close together. They need more staff if they plan to book that many appointments. More

When I was in Charleston visiting my family and friend during the time of Passover, before I come back to North Carolina Recently I take my 4runner for an oil change and tire rotation when a drove my 4run during the time of Passover, before I come back to North Carolina Recently I take my 4runner for an oil change and tire rotation when a drove my 4runner on the highway my vehicle it started to shake, went I inspect under my 4runner the 4 tire balance weights were removed from my 4runner. Why I don't have any idea, later when I contacted Chad Hoover Service Manager, Chad ignored my call don't want to help he told me to have a good day and hung up the phone, What a disappointment that the place we trust To repair our vehicles is the same place that is responsible for breaking our cars, obviously it is not the first time this has happened, now I have to make another expense and pay to inspect my 4runner for safety from my family, I am now in the process of taking legal action against Hendrick Toyota of north charleston because this could have cost the lives of my family, or someone else on the road. This criminal act has to be investigated and punished so that it does not happen to anyone else. More