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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,262 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,262 reviews

June 24, 2021

Service was absolutely amazing I had the easiest time getting my car fixed. The service writer (Jackie) was especially helpful and easy to work with. More

by Takumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jac Thomas
Jun 29, 2021 -

Hendrick Toyota North Charleston responded

Takumi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston

June 24, 2021

Jac always takes such good care of me. She is kind and always thinking ahead for my ever need. She is a gem and I hope to see her again soon when I return! More

by AGarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jac Thomas
Jun 29, 2021 -

Hendrick Toyota North Charleston responded

Agarrett, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! We are happy to hear that your experience with Jac went above your expectations. Have a great day, and we look forward to assisting you in the future!

June 23, 2021

Professional, efficient service. I had to come back a second time because a part had to be ordered, but my service advisor Phillip made it easy and painless. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Gandy
Jun 24, 2021 -

Hendrick Toyota North Charleston responded

Larry, thank you for the high star rating!

June 23, 2021

Chase Mitchem a service department rep was extremely polite and helpful. Great customer service More

by Jboreds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mitchum
Jun 24, 2021 -

Hendrick Toyota North Charleston responded

Jboreds, we're so glad that we were able to go above and beyond your expectations!

June 22, 2021

This dealership has excellent customer service and friendly atmosphere , I would highly recommend !! More

by Bagwellandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Jun 23, 2021 -

Hendrick Toyota North Charleston responded

Bagwellandy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston.

June 17, 2021

Hendrick Toyota is a great place to buy a great vehicle. We have purchased 20 vehicles from this dealership over the years a had great service. We also have serviced all of our vehicles there over the years More

by Ugacatdoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr, Jac Thomas
Jun 19, 2021 -

Hendrick Toyota North Charleston responded

Ugacatdoc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston.

June 16, 2021

Fast Friendly Service !Every time when my car is due for service I don't mind Making that appointment because I know I wi2 be taken care of Carolyn Reetz did an outstanding job taking care of me and Explain More

by tracywhite411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Jun 19, 2021 -

Hendrick Toyota North Charleston responded

Tracywhite411, we're happy to hear you had such a positive experience with our team!

June 16, 2021

When I took my car to Hendrick Toyota dealership they were very professional kind and concerned excellent service they gave me a rental car without any question More

by gladysholmes50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Holmes
Jun 19, 2021 -

Hendrick Toyota North Charleston responded

Gladysholmes50, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota North Charleston.

June 15, 2021

Jeff Dunbar was professional, knowledgeable and courteous. He kept me abreast of what maintenance had to be performed on my vehicle. He provided exceptional customer service. More

by 5germangirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dunbar
Jun 16, 2021 -

Hendrick Toyota North Charleston responded

5germangirls, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston!

June 01, 2021

Completely misdiagnosed engine noise complaint replacing wrong part: drive belt for $475 bill but the same problem existed next day. We ended up hiring a competent SpeeDee mechanic who replaced the correct More

by Good Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jac Thomas
Jun 16, 2021 -

Hendrick Toyota North Charleston responded

Good Life, thank you for taking the time to leave us feedback about your experience with us. Please give Lauren a call at 843-818-2567 so she can speak to you further.

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