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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,242 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,242 Reviews of Hendrick Toyota of Wilmington

June 15, 2023

They consistently and professionally take care of our car and we more than appreciated it Melisa Hatcher, express service advisor, went above and beyond for us today! Thank you, Melisa. More

by Triplett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jun 19, 2023 -

Hendrick Toyota of Wilmington responded

Triplett, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

William t sykes was my advisor and took excellent care of my service needs for the day More

by Davidwrhew
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William sykes
Report | Print
Jun 16, 2023 -

Hendrick Toyota of Wilmington responded

Hi Davidwrhew, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

June 14, 2023

Jabbar Brewer was so helpful as we shopped for a used car. Patient with us, knowledgeable, fun to work with. First time Toyota buyers, loving our newish RAV4 hybrid. More

by AJP1t3h
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jabbar Brewer
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Ajp1t3h, thank you for your kind words and this wonderful review!

June 14, 2023

The work and staff are excellent! William Sykes is especially communicative and efficient! Will continue to bring our recently purchased car here for service. More

by Abborean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes, Kathryn Jessick
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Abborean, thanks for your praise and kind comments about our team.

June 14, 2023

William Sykes. Excellent service advisor. Very courteous , helpful and professional. Explained and showed everything i needed to be done More

by italia28403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Italia28403, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

June 14, 2023

Melisa Hatcher was very patient with me as it was my first time there by myself. Great service and staff! More

by Joss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Joss, reviews like this give us motivation and help us ensure we provide high-quality care.

June 14, 2023

Great service experience! Melisa Hatcher was efficient and friendly! I am more than pleased! Well done ! More

by pamelajnelligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Pamelajnelligan, we are very happy we could provide you with a positive experience!

June 14, 2023

William Sykes was so helpful when taking my Toyota in for a service recall. He explained what would happen and called me within 2 hours! More

by Catbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Catbird, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 13, 2023

Great dealership, from the purchase all the way to the service department is top notch. Friendly and thorough. More

by slim_27217_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 13, 2023 -

slim_27217_99 responded

I had a wonderful experience with the service department. William took care of me from the time I drove in the bay. Thank you

Jun 13, 2023 -

slim_27217_99 responded

Service was top notch. Comfortable waiting area and they were through in no time.

Jun 13, 2023 -

slim_27217_99 responded

William keep me updated on the progress if my truck and handled every detail.

June 13, 2023

When it’s time for your Toyota vehicle service, call William Sykes for the best customer service you can ask for! More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Toyota, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

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