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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,242 Reviews

5640 Market St

Wilmington, NC

28405

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2,242 Reviews of Hendrick Toyota of Wilmington

June 13, 2023

I brought my CHR in for routine service. Alyssa was awesome! She got me in and out in no time! More

by Cking1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hartl
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Cking1988, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

June 13, 2023

I brought my 2017 Lexus in for service it was fast easy and not too expensive I like that part my service technician William Sykes was awesome More

by Dclarkrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes 5stars
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Dclarkrobbins, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2023

Appreciate Rob Neill and his courteous, professional and efficient service on my 2015 Toyota Prius! Very helpful. It’s so important to take good care of customers! Thanks Rob! More

by Mflocke48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Mflocke48, thank you so much for your positive comments about Hendrick Toyota Wilmington!

June 12, 2023

Dawn F is our go-to for all Toyota purchases, and we love the Hendrick family! Highly recommend Dawn’s guidance and generous time offering when looking at car sales! More

by travkare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Travkare, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

June 12, 2023

Melisa Hatcher was very polite and efficient checking in and out and the service was fast! Thank you More

by Pineypointpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Pineypointpam, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

June 12, 2023

Great people to work with, especially Melissa Hatcher! She was very thorough in her explanations and respectful of my time. More

by Quartermoonbooks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Quartermoonbooks, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

June 12, 2023

William thomas Sykes greeted me when I arrived the check in process. Was easy and an error was corrected More

by Skeetww
Recommend Dealer
Yes
Employees Worked With
William sykes
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Skeetww, thank you for your kind words and this wonderful review!

June 10, 2023

Alyssa was super when I brought my car in for an oil change. She was very attentive and it was a great experience for me. More

by Sonjiac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa pope
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Sonjiac1, thank you for your kind words and this wonderful review!

June 10, 2023

Our assistant service manager Dawn Thomas was very attentive and helpful providing information on the additional car fob that we needed. She scheduled our appointment and gave us the pricing informati More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Allan, it's experiences like yours that really keep us motivated!

June 09, 2023

Alyssa Pope greeted me with a smile and took great care of me. Kept me updated on my vehicle while being serviced. Highly recommend!!! More

by rebekka.beattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Jun 11, 2023 -

Hendrick Toyota of Wilmington responded

Hello Rebekka.beattie, thank you; we appreciate your feedback!

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