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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

May 17, 2023

Sylvia Jeffcoat always does an excellent job. She sees what needs to be done and takes care of it. Very responsive to customers. And very friendly. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 19, 2023 -

Hendrick Toyota of Wilmington responded

Lexus, we are so happy to read such a great review about Hendrick Toyota Wilmington!

May 17, 2023

Sylvia Jeffcoat, service manager today checked me in in a timely manner, very friendly and did her job well. More

by Els
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 19, 2023 -

Hendrick Toyota of Wilmington responded

Els, thank you for your kind words and this wonderful review!

May 16, 2023

Sylvia Jeffcoat was my advisor. Great job. Got me in and out quickly despite my not having an appointment. More

by Jacob S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 17, 2023 -

Hendrick Toyota of Wilmington responded

Jacob S., it's experiences like yours that really keep us motivated!

May 16, 2023

Wonderful experience, as always! My service advisor, William Sykes, was very helpful, knowledgeable, and kind. He even went so far as to recommend the best and safest route home to a More

by sgresseguie90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 17, 2023 -

Hendrick Toyota of Wilmington responded

Sgresseguie90, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2023

Alyssa Pope handled my first service appointment on my 2023 RAV4 Hybrid. I made the appointment on the app, Alyssa checked me in, and the work was done in less than 45 minutes. Since this was the first ap More

by Peanut1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa,Pope, Kathryn Jessick
May 17, 2023 -

Hendrick Toyota of Wilmington responded

Hi Peanut1, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

May 16, 2023

Dawn Thomas was very professional. My time at the dealership was short. Dawn I appreciate your time with me. More

by cambsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
May 17, 2023 -

Hendrick Toyota of Wilmington responded

Hi Cambsw, thank you so much for your positive comments about Hendrick Toyota Wilmington!

May 16, 2023

Dawn Thomas provided outstanding service before my appointment at the dealership, and during my service appointment. Kept me updated and helped me with a new service contract. She was a joy working wi More

by Edge 17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
May 17, 2023 -

Hendrick Toyota of Wilmington responded

Edge 17, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

May 15, 2023

Alyssa in service was amazing. She took great care of me and my vehicle I would highly recommend Hendrick Toyota for anyone in the Wilmington Area for their Toyota needs. More

by LunarRock_303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 16, 2023 -

Hendrick Toyota of Wilmington responded

Lunarrock_303, thank you for your kind words and this wonderful review!

May 15, 2023

This dealership is organized and clean. William Sykes at the service desk is great - advises you to do what’s needed and doesn’t pressure you to do extra for the sake of a sale. More

by DreaButtine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 16, 2023 -

Hendrick Toyota of Wilmington responded

Hi Dreabuttine, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

May 15, 2023

Sevice was excellent, Prompt. I was scheduled for 10 am. Got there at 7am and my vehicle was ready before noon. More

by Toothless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Thomas
May 16, 2023 -

Hendrick Toyota of Wilmington responded

Toothless, thanks for your praise and kind comments about our team.

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