Hendrick Toyota of Wilmington

Jim did an Excellent job of keeping me informed on the arrival of my new vehicle. I am very pleased. arrival of my new vehicle. I am very pleased. More

Dealer was fast professional and friendly. I was told by appointment scheduler it would take 2 hours and it took only 45 minutes. I was told by appointment scheduler it would take 2 hours and it took only 45 minutes. More

William Sykes was outstanding in getting our serviced in a timely manner.. The car was ready on time. a timely manner.. The car was ready on time. More

William Sykes assisted me well with my maintenance appointment. Very nice person, polite, overall process was efficient. appointment. Very nice person, polite, overall process was efficient. More

The staff is professional, knowledgeable and friendly. The waiting area is clean and comfortable. Good servicex The waiting area is clean and comfortable. Good servicex More

Dawn Fromme has always been very professional, and personable during our interactions. She cares for the customer, as does all of Hendrick Toyota staff, they treat us like family. They made leasing, personable during our interactions. She cares for the customer, as does all of Hendrick Toyota staff, they treat us like family. They made leasing, and ultimately purchasing our RAV4 a breeze. This company is an asset to our community. More

Michael Benton reacted to my walk-in issue immediately. He listened patiently as I described the loss of a post earring - hoping it was under the driver’s seat. I was thinking taking the seat out to search He listened patiently as I described the loss of a post earring - hoping it was under the driver’s seat. I was thinking taking the seat out to search might be necessary. He walked me to my car and did a thorough search that a consumer would not be able to do. He was pleasant, asked good questions and did and clearly explained his approach. Unfortunately the earring was not there. While the search was ultimately unsuccessful - I left Hendrick Toyota knowing we had now tried every avenue in the search for the lost jewelry. Thank you Michael - I felt respected in my experience. More

William Sykes did an excellent job of coordinating my service, and was incredibly professional. Thank you! service, and was incredibly professional. Thank you! More

I had an appointment at 8:00 am. Service was on time and efficient; nice waiting area. William Sykes was very helpful, professional and pleasant to work with. Service was on time and efficient; nice waiting area. William Sykes was very helpful, professional and pleasant to work with. More

We had an appointment with Dawn Fromme , she was very knowledgeable professional, and most of all pleasant We enjoyed working with her very much. she was exceptional. knowledgeable professional, and most of all pleasant We enjoyed working with her very much. she was exceptional. More