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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,227 Reviews

5640 Market St

Wilmington, NC

28405

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2,227 Reviews of Hendrick Toyota of Wilmington

May 11, 2023

Sylvia jeffcoat was awesome. She was friendly , professional And efficient. I enjoyed working with her and look forward to my return More

by S crisp
Recommend Dealer
Yes
Employees Worked With
Sylvia jeffcoat
May 15, 2023 -

Hendrick Toyota of Wilmington responded

S Crisp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

May 11, 2023

Dawn Thomas assistant service manager was exceptional with professional experience. Service was on time as I was early and service was completed early.. More

by dennis2stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
May 15, 2023 -

Hendrick Toyota of Wilmington responded

Dennis2stewart, we are glad we could help!

May 11, 2023

Sylvia Jeffcoat always provides excellent service and always with a smile! Work was completed in a timely manner and everything that was done was done well! Very professional! More

by pansyrumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 12, 2023 -

Hendrick Toyota of Wilmington responded

Pansyrumley, thanks for your praise and kind comments about our team.

May 10, 2023

Dawn Thomas was great! Many Thanks.for excellent service and a good sense of humor. More

by patyler9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
May 12, 2023 -

Hendrick Toyota of Wilmington responded

Patyler9, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

May 10, 2023

Clean facility, friendly and professional staff Great service and my vehicle was delivered on time More

by tatestevens72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
May 10, 2023 -

tatestevens72 responded

Love visiting your dealership! Service department is excellent

May 10, 2023

Dawn Thomas was helpful and return my call within the hour. Thank you for your assistance More

by bricelinda76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas is the only person I worked with.
May 12, 2023 -

Hendrick Toyota of Wilmington responded

Bricelinda76, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

May 10, 2023

I was helped by Travis Beattie. He was extremely helpful and patient with my questions, and was able to help me look at both buying and leasing options. More

by seth_turner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Beattie
May 12, 2023 -

Hendrick Toyota of Wilmington responded

Seth_turner1, reviews like this give us motivation and help us ensure we provide high-quality care.

May 09, 2023

Dawn Thomas was, as always, excellent today! Responsive, helpful, explanatory, and extremely friendly. I highly recommend her as a service rep! More

by Mmdad0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
May 10, 2023 -

Hendrick Toyota of Wilmington responded

Mmdad0129, reviews like this give us motivation and help us ensure we provide high-quality care.

May 08, 2023

Went in for routine maintenance and added a couple of items that were due. Dawn Thomas explained everything that needed to be done and how long it would take. Also went over things to be expected in th More

by Rickej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
May 10, 2023 -

Hendrick Toyota of Wilmington responded

Rickej, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2023

Great service. Alex Retzer, the sales consultant is really professional, so accommodating and polite. Thank you so much and God bless! More

by alfredo_manlapaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
May 09, 2023 -

Hendrick Toyota of Wilmington responded

Hi Alfredo_manlapaz, we are very happy to have provided you with such a positive experience!

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