Hendrick Toyota of Wilmington

Clean facility, friendly and professional staff Great service and my vehicle was delivered on time service and my vehicle was delivered on time More

Dawn Thomas was, as always, excellent today! Responsive, helpful, explanatory, and extremely friendly. I highly recommend her as a service rep! Responsive, helpful, explanatory, and extremely friendly. I highly recommend her as a service rep! More

Went in for routine maintenance and added a couple of items that were due. Dawn Thomas explained everything that needed to be done and how long it would take. Also went over things to be expected in th items that were due. Dawn Thomas explained everything that needed to be done and how long it would take. Also went over things to be expected in the future that we should be have done. The experience at Hendrick Toyota of Wilmington was exceptional as it has been the other times we have been there. Not sure could have found a better service environment. More

Great service. Alex Retzer, the sales consultant is really professional, so accommodating and polite. Thank you so much and God bless! Alex Retzer, the sales consultant is really professional, so accommodating and polite. Thank you so much and God bless! More

Frank Barbara and Sean Marra were great to work with! They were very helpful and professional. Thank you They were very helpful and professional. Thank you More

Easy to get appt. Had inspection done in 15 min. Great customer service on a Saturday. Also given car wash Had inspection done in 15 min. Great customer service on a Saturday. Also given car wash More

W. Sykes is an expert in automotive customer service! Mr. Sykes addressed all my car concerns. He clearly explained what my car needed. He communicated with me in a timely manner via email, phone and/o Mr. Sykes addressed all my car concerns. He clearly explained what my car needed. He communicated with me in a timely manner via email, phone and/or text. Mr. Sykes possesses the characteristics and attributes that any company would want to represent them: knowledgeable, welcoming, a problem solver, an effective communicator, calm demeanor, kind, and committed to do his best for his customers. I will continue to bring my vehicle to this Toyota dealership because of Mr. Sykes! More

Great service! Wow. Super detailed, quick, and genuinely eager to please. They even washed my car. Melissa Hatcher was my service rep and she was terrific! Underpro Wow. Super detailed, quick, and genuinely eager to please. They even washed my car. Melissa Hatcher was my service rep and she was terrific! Underpromised. Over delivered! More

Frank Barbara, Service Advisor, gave excellent service today…very satisfied with his thoroughness and professionalism! today…very satisfied with his thoroughness and professionalism! More

Michael Benton the service advisor was prompt, and knowledgeable the check in was very smooth knowledgeable the check in was very smooth More