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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

May 04, 2023

Melissa Hatcher was more than helpful assisting me and resolving a leaking tire issue from previous service visit! More

by Chrisyann9609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
May 06, 2023 -

Hendrick Toyota of Wilmington responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 04, 2023

Rebecca was an amazing, careful, and helpful with the purchase of my truck. I would recommend anyone to visit this dealer for a wonderful experience. More

by jacobblalock5.3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 06, 2023 -

Hendrick Toyota of Wilmington responded

Jacobblalock5.3, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

May 03, 2023

I went to the maintenance of my SUV and Silvia attended me, she was very kind and attentive to my needs. More

by baparicio
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 05, 2023 -

Hendrick Toyota of Wilmington responded

Baparicio, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

May 03, 2023

Melissa couldn’t have made my first trip to this dealership any better! She walked me through everything and made sure I received the service I needed. More

by Mary A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
May 05, 2023 -

Hendrick Toyota of Wilmington responded

Mary A., we're so glad that we were able to go above and beyond your expectations!

May 03, 2023

They did a great job of finding what I was looking for and working with me to get the payment I wanted. Barrett was great and he worked hard to make sure I was pleased with my purchase. More

by JamesR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barrett Piland, Kathryn Jessick
May 05, 2023 -

Hendrick Toyota of Wilmington responded

Jamesr, we are very happy we could provide you with a positive experience!

May 03, 2023

Great service! Frank Barbara was very helpful and professional. I will definitely come back to have my vehicle serviced here. More

by peteng91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
May 05, 2023 -

Hendrick Toyota of Wilmington responded

Peteng91, we are very happy we could provide you with a positive experience!

May 02, 2023

William Sykes did a great job taking care of my oil change, it was done in a timely manner and I received a free car wash as requested. - Vivianna Lachowska More

by wiwiannalachowska
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Hi Wiwiannalachowska, thank you so much for your positive comments about Hendrick Toyota Wilmington!

May 02, 2023

Melissa Hatcher, Service Writer was very friendly and helped at my appt for inspection and how to turn off the maintenance warning light as we were at 5000 and not 10,000 miles for a oil change. More

by Strublex6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Strublex6, it's experiences like yours that really keep us motivated!

May 02, 2023

Great Service- Daniel Allen in the service department was very professional and explained everything clearly. More

by Bchaffeenc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bchaffeenc, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

May 02, 2023

Frank Barbara was the ultimate in customer service. Kind, courteous, and professional are just a few words to describe my experience. More

by shayne
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Shayne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

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