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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

May 03, 2023

I went to the maintenance of my SUV and Silvia attended me, she was very kind and attentive to my needs. More

by baparicio
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 05, 2023 -

Hendrick Toyota of Wilmington responded

Baparicio, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

May 02, 2023

William Sykes did a great job taking care of my oil change, it was done in a timely manner and I received a free car wash as requested. - Vivianna Lachowska More

by wiwiannalachowska
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Hi Wiwiannalachowska, thank you so much for your positive comments about Hendrick Toyota Wilmington!

May 02, 2023

Melissa Hatcher, Service Writer was very friendly and helped at my appt for inspection and how to turn off the maintenance warning light as we were at 5000 and not 10,000 miles for a oil change. More

by Strublex6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Strublex6, it's experiences like yours that really keep us motivated!

May 02, 2023

Great Service- Daniel Allen in the service department was very professional and explained everything clearly. More

by Bchaffeenc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bchaffeenc, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

May 02, 2023

Frank Barbara was the ultimate in customer service. Kind, courteous, and professional are just a few words to describe my experience. More

by shayne
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
May 04, 2023 -

Hendrick Toyota of Wilmington responded

Shayne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

April 30, 2023

Chad was great would highly recommend was a pleasure and a great experience thanks again More

by Samballing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad burgess , Eric Coble
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Samballing, thank you for your kind words and this wonderful review!

April 30, 2023

Travis introduced himself as we walked into the dealership. He asked what we were looking for. I had been driving a Prius for 17 years but now wanted a roomier and more comfortable car to age in. W More

by jsteinmuzio
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Coble, Todd Howard
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Jsteinmuzio, we're so glad that we were able to go above and beyond your expectations!

April 29, 2023

The staff at Hendrick Toyota of Wilmington were very helpful. And got my oil change done quickly More

by Zach silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hello Zach Silva, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Wilmington

April 29, 2023

They were fast and very friendly. It was easy to book my appointment on line and I appreciate the reminder e-mail and text. More

by Shannon.rotar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Shannon.rotar, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 29, 2023

Very prompt and fast service. The wait for me was much faster than i thought it would be, since more maintenance was needed than I planned. Michael Benton & service team were ste More

by Martha Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Martha Morgan, thank you so much for your positive comments about Hendrick Toyota Wilmington!

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