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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

April 25, 2023

Great service and communication. Was in and out within a reasonable time for routine maintenance. More

by becca.price9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Report | Print
Apr 27, 2023 -

Hendrick Toyota of Wilmington responded

Hi Becca.price9, we are very happy to have provided you with such a positive experience!

April 25, 2023

Sylvia Jeffcoat was extremely helpful and efficient and got me in and put for my service with no problem! Thank you Sylvia it was a pleasure! More

by Npoot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Report | Print
Apr 27, 2023 -

Hendrick Toyota of Wilmington responded

Npoot1, thank you for your kind words and this wonderful review!

April 25, 2023

This morning I had my car serviced for the 41,000 mile check up and had an outstanding experience. The service advisor Sylvia Jeffcoat was friendly and professional and explained clearly what service woul More

by ddixon07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Report | Print
Apr 25, 2023 -

ddixon07 responded

This morning I had my car serviced for the 41000 mile check up and had an outstanding experience. The service advisor Sylvia Jeffcoat was friendly and professional and explained clearly what service would be provided. I only needed to wait for 45 minutes. I always know I will have a good experience at Hendrick Toyota.

April 24, 2023

Tommy sold me my first 4runner and I love it. I would highly recommend this store ! More

by Andrea.labar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Apr 26, 2023 -

Hendrick Toyota of Wilmington responded

Andrea.labar, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

April 24, 2023

Frank Barbara was an outstanding communicator and kept me up to speed throughout my service. His knowledge of the vehicle and service cycle was exceptional. Highly recommend. More

by gcraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Report | Print
Apr 25, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

April 24, 2023

Had service appointment for my Corolla. Was done quicker than they said! In and out and no issues. Thanks Charlie! More

by Nicholas.engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Report | Print
Apr 25, 2023 -

Hendrick Toyota of Wilmington responded

Nicholas.engle, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

April 24, 2023

Alex Retzer was awesome. Would buy a car from her anytime. Very nice and great personality More

by ralphcoffield33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Marra, Kathryn Jessick
Report | Print
Apr 26, 2023 -

Hendrick Toyota of Wilmington responded

Ralphcoffield33, it's experiences like yours that really keep us motivated!

April 24, 2023

Great service experience. From the time we have purchased until now it has been a pleasure. More

by Livecoastalnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Apr 26, 2023 -

Hendrick Toyota of Wilmington responded

Livecoastalnc, we are so happy to read such a great review about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

April 24, 2023

Dawn Thomas was my service manager and she was fantastic. She was friendly and knowledgeable. She made me feel very comfortable. More

by reneetev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas. 5 stars!
Report | Print
Apr 26, 2023 -

Hendrick Toyota of Wilmington responded

Hi Reneetev, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 24, 2023

Excellent customer service. Thank you Charlie Kaplan. Will be back again. Have a nice day okay More

by mdukebarn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie kaplan
Report | Print
Apr 26, 2023 -

Hendrick Toyota of Wilmington responded

Mdukebarn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

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