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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

February 22, 2023

William Sykes was awesome as my service advisor. He was thorough and didn’t get in too big a hurry to make sure all my service request were met More

by Tbooth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sykes
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

Tbooth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

Allen Dicastro did a great job getting us in and out of the service center quickly and professionally when we suddenly had a check engine light appear on our Avalon. It turned out the extended warranty I p More

by tcascaddan616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Dicastro
Feb 25, 2023 -

Hendrick Toyota of Wilmington responded

Tcascaddan616, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2023

Emerson Mendez was very helpful and supportive in the buying process. As a former mechanic, he could answer questions that most salespeople never could. He listens well and was never too pushy. I highly More

by Richardedwardfisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emerson Mendez
Feb 23, 2023 -

Hendrick Toyota of Wilmington responded

Richardedwardfisher, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 21, 2023

Dawn was super helpful with talking me through renewing my lease! She has lots of experience and it shows! More

by kaylaaweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Feb 23, 2023 -

Hendrick Toyota of Wilmington responded

Kaylaaweaver, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

February 19, 2023

Everyone was very professional and helpful. My service was completed in a very timely manner. I am not from Wilmington, but will definitely use the Toyota service department if need! Excellent More

by Llbmorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irwin
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Llbmorse, we're happy to hear you had such a positive experience with our team!

Feb 21, 2023 -

Llbmorse responded

Keep up the great work!

February 18, 2023

Alex Retzer was our salesperson and she was terrific! Organized, knowledgeable, friendly and professional. She followed up exactly as promised. Great experience in a crazy car market! More

by Amyg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Amyg, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

February 17, 2023

Alex Retzer was our salesperson and she was great to work with. We could not have asked for a better experience. More

by Grgermany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Hi Grgermany, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 17, 2023

Recently moved to area and first time visit for service. Friendly, professional, extremely clean service center. Highly recommend. More

by jrs18nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Jrs18nc, thank you for your kind words and this wonderful review!

February 17, 2023

Excellent service as always. John Irving was especially kind! Would highly recommend Toyota of Wilmington. More

by Vicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Vicki, reviews like this give us motivation and help us ensure we provide high-quality care.

February 17, 2023

One of the best experiences I’ve had at a dealership in a long time. William Sykes met me at my car door immediately. Made no difference to him that the car wasn’t purchased there. He’s one of the best Servi More

by Messer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Messer, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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