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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

February 17, 2023

Sylvia Jeffcoat was very helpful when I went to have my car serviced. Very friendly and explained everything to me! More

by Gmamae1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Feb 21, 2023 -

Hendrick Toyota of Wilmington responded

Gmamae1950, thank you for sharing your positive experience!

February 16, 2023

As always, top-tier service service, Austin Jones did a wonderful job. He was polite, courteous, and prompt. He was also very personable, and felt like a friend. The shop did a wonderful job and treated m More

by nrthco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Jones
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Nrthco, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

Thanks Charlie (but also for the bosses, having an “anything lower than five stars” isn’t a positive review” is pretty dumb and will never get you actual accurate and honest feedback when needed. Not More

by paul.mikesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Paul.mikesell, we are so happy to read such a great review about Hendrick Toyota Wilmington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

Long time Toyota owner. Hendrick Toyota is the best dealership. Great sales, staff and selection. The service department is top notch and William Sykes is hands down, the be More

by Brojo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Brojo7, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

February 15, 2023

Dawn Fromme is a great sales person. She's patient and pleasant to work with. More

by boykorita44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Boykorita44, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

February 15, 2023

Worked with Allen DeCastro on my service visit for oil change and State Inspection. He was excellent to work with and provided good customer focus More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen DeCastro
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Billy, we are very happy to have provided you with such a positive experience!

February 15, 2023

Once again, thank you very much for the amazing customer service. Special recognition to John Irving at the service department. More

by Rigomora14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Feb 18, 2023 -

Hendrick Toyota of Wilmington responded

Rigomora14, we are very happy we could provide you with a positive experience!

February 14, 2023

1st service on my 2022 4Runner, outstanding service, John Irving was great! Very pleased with my experience !! More

by JPARTL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John,Irving
Feb 16, 2023 -

Hendrick Toyota of Wilmington responded

Jpartl44, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

February 14, 2023

Brought my wife’s 2022 Prius in for its first scheduled maintenance. Dawn met me as I pulled in and was extremely helpful. She explained the complimentary service in detail, gave me a quick tour and had th More

by Cincyslim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Feb 16, 2023 -

Hendrick Toyota of Wilmington responded

Cincyslim, we're so glad that we were able to go above and beyond your expectations!

February 14, 2023

Dawn Thomas was very professional, knowledgeable and very detail about what they were going to do to my truck. She told me that there was coffee in the customer service lounge. She came and got me when they More

by pgodwin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Feb 17, 2023 -

Hendrick Toyota of Wilmington responded

Pgodwin57, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Wilmington

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