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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,333 Reviews

5640 Market St

Wilmington, NC

28405

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2,333 Reviews of Hendrick Toyota of Wilmington

February 28, 2023

Very good to work with. a 10. Did not give a hard sell. Staff was nice. Great services More

by Scrussel60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Mar 03, 2023 -

Hendrick Toyota of Wilmington responded

Scrussel60, we are so happy to read such a great review about Hendrick Toyota Wilmington!

February 27, 2023

Excellent service! ! Although my need was simple (oil change, tire rotation, safety inspection) I was treated with respect and professionalism. Dawn Thomas is my servi More

by Npruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Mar 02, 2023 -

Hendrick Toyota of Wilmington responded

Npruss, we are glad we could help! We do hope we can be of assistance in the future. Take care!

February 27, 2023

Excellent service, Dawn Thomas was very helpful in getting my service done. They are professional and polite More

by dirtywords40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Mar 02, 2023 -

Hendrick Toyota of Wilmington responded

Hi Dirtywords40, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 27, 2023

Great service . Very clean . Love the extra mile the dealership goes to make customers comfortable with the coffee, waiting areas, and mid area. More

by teresaquinn1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Oliver
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Teresaquinn1978, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 26, 2023

had a great experience with service, Allen was very profecional and curtious was upfront and honest his time setimats was right on thanks, More

by noboats67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Noboats67, we're so glad that we were able to go above and beyond your expectations!

February 26, 2023

Melisa Hatcher provided excellent customer service Overall service dept was very efficient and my time was not wasted More

by Popnick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Popnick3, we're happy to hear you had such a positive experience with our team!

Mar 04, 2023 -

Popnick3 responded

Great service

February 25, 2023

It’s always been a pleasure working with the Hendrick service department. And now we’ve recently had a good experience working with Barrett in the sales department on a recent purchase. More

by btratenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barrett Piland
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Btratenberg, thank you so much for your positive comments about Hendrick Toyota Wilmington!

February 25, 2023

Drove from Durham to check out a Honda Passport. Alex was great and paperwork was easy! Drove that Passport home! Thanks Hendrick Toyota of Wilmington. More

by Tmcromling
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Tmcromling, reviews like this give us motivation and help us ensure we provide high-quality care.

February 25, 2023

Friendly and quick service would recommend to friends. Alyssa was extremely nice and helpful and should be commended for her attitude More

by Art1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Art1957, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

Great experience with Ken Papaleo Fastest experience in a dealership! Would recommend to a friend More

by Jwilm72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Papaleo, Kathryn Jessick
Mar 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jwilm72, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thanks again for the recommendation, and have an amazing day!

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