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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,234 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,234 Reviews of Hendrick Toyota of Wilmington

January 19, 2023

Service Rep Charlie Kaplan was very friendly and efficient in getting my car back to me. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Kaplan - 6 STARS OF 5
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Jan 20, 2023 -

Hendrick Toyota of Wilmington responded

Dan, reviews like this give us motivation and help us ensure we provide high-quality care.

January 19, 2023

Bronson Acker was very knowledgeable, easy to talk to and friendly and very respectful. THANKS More

by Jessie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bronson Acker
Report | Print
Jan 19, 2023 -

Jessie responded

I was very satisfied with the service i got from Bronson. Acker and Brenden as well as the front desk receptionist.

January 19, 2023

Alyssa is great. Clear with what is happening and was extremely helpful. My truck is always taken care of at Hendrick’s. More

by Brent Huntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Jan 23, 2023 -

Hendrick Toyota of Wilmington responded

Brent Huntley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

January 19, 2023

Dropped my car off for oil change and was taken very good care of. John Irving will be my go to person from now on. More

by Sbitter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Report | Print
Jan 23, 2023 -

Hendrick Toyota of Wilmington responded

Sbitter1, we really appreciate your feedback! Thank you, and have a fantastic day!

January 19, 2023

Sylvia Jeffcoat was extremely helpful and polite. The service time was as expected. Appreciate all that was done and for the waiting room More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Report | Print
Jan 23, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bill, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

January 17, 2023

Charlie Kaplan was very helpful and explained everything to me so I can understand it he was very nice and I appreciate his help so More

by Ladytcam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Ladytcam1, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

January 17, 2023

Charlie Kaplan & William Sykes were both extremely helpful, professional. My first time at dealership after recently moving to the area. Much appreciated! More

by PMA
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Pma, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

January 17, 2023

Always excellent service at this dealership, for the past ten years, with several cars. Assist service manager Austen Jones handled our most recent service: efficient, knowledgeable, friendly. Went out of hi More

by Selby.bateman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Selby.bateman, it's experiences like yours that really keep us motivated!

January 16, 2023

Everyone at the dealership was very nice and helpful. Our truck actually arrived a few days earlier than expected. Our purchase was a great experience! Mariely and Josh were great to work with. More

by cronin5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mariely and Josh
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Cronin5, thank you for your kind words and this wonderful review!

January 15, 2023

well first off rachel motz is amazing. secondly i think the dealership has gone out of their way to improve. outstanding. More

by yavonnecasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Yavonnecasto, reviews like this give us motivation and help us ensure we provide high-quality care.

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