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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,227 Reviews

5640 Market St

Wilmington, NC

28405

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2,227 Reviews of Hendrick Toyota of Wilmington

March 24, 2020

Mr Frank Barbara was very professional and friendly. He offered excellent and well explained service needs as well as a discount for a needed service No pressure approach to customer More

by kimberlylenart
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
March 23, 2020

Required service As usual, everything handled quickly and efficiently. No problems. Frank was great. Provided excellent service. Explained everything and quickly answe More

by ToyotaForILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Mar 25, 2020 -

Hendrick Toyota of Wilmington responded

Toyotaforilm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Scion Wilmington.

March 21, 2020

Excellent work as usual Having two Toyotas currently, we are very familiar with Hendrix Toyota in Wilmington. They do good work and keep good records so they don’t duplicate More

by Whitefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed and can’t remember her unusual name- was very nice and competent. The service advisor we were assigned in the email was too busy to help us. Oh well.
Mar 23, 2020 -

Hendrick Toyota of Wilmington responded

Whitefish, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Scion Wilmington!

March 17, 2020

Trustworthy service is very important! I recommend Hendrick Toyota because of their service department. Frank in service was "frank." He not only told me what was needed, he told me what More

by jwhite596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barbara, Assistant Service Manager
Mar 19, 2020 -

Hendrick Toyota of Wilmington responded

Jwhite596, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota Scion Wilmington.

March 17, 2020

They were able to see me with little notice on my end, walked me through everything, and gave me every option. Excellent! Really felt like they were working in my best interest while keeping me updated st More

by kyle.tenn
Recommend Dealer
Yes
Employees Worked With
Scott Peck
Mar 19, 2020 -

Hendrick Toyota of Wilmington responded

Hi Kyle.tenn, thank you so much for your positive comments about Hendrick Toyota Scion Wilmington!

March 13, 2020

Easy, no stress and friendly The product sells itself. I cant stand sales people but the ones I dealt with were low key and worked with my wife and I to get what we wanted. More

by sam nussman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wehinger
Mar 18, 2020 -

Hendrick Toyota of Wilmington responded

Sam Nussman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Scion Wilmington.

March 10, 2020

Service was friendly and fast! Even though I have to drive 45 minutes for service since I moved to NC, I look forward to the Starbucks coffee offered free while you wait, and the re More

by robinsonsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 12, 2020 -

Hendrick Toyota of Wilmington responded

Hello Robinsonsa, thank you; we appreciate your feedback!

March 09, 2020

We always work with Eric S. He keeps us very informed. Great Service and Great People. Eric always keeps us well informed and up to date with the services our vehicle requires. The entire process is a bree More

by Matt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sykes
Mar 12, 2020 -

Hendrick Toyota of Wilmington responded

Hello Matt H, thank you; we appreciate your feedback!

March 09, 2020

Eric Sykes is the best Service professional to take care of my car. He is thorough; he listens; he follows through; he always goes the extra mile. More

by Vinewood
Recommend Dealer
Yes
Employees Worked With
Ben Baker; Richie Bosch
Mar 12, 2020 -

Hendrick Toyota of Wilmington responded

Vinewood, we're happy to hear you had such a positive experience with our team!

March 03, 2020

great customer service Naomi Zovickian was great! She really listened to what my wife and I were interested in looking for when considering a new vehicle. We were interest More

by ryan5wm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Naomi Zovickian
Mar 06, 2020 -

Hendrick Toyota of Wilmington responded

Ryan5wm, thank you for sharing your positive experience!

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