
Hendrick Toyota of Wilmington
Wilmington, NC
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2,227 Reviews of Hendrick Toyota of Wilmington
Expert service Great service by Erik Sykes. Service done in a timely manner. Informative information on areas that will need service in the future. Provides discoun Great service by Erik Sykes. Service done in a timely manner. Informative information on areas that will need service in the future. Provides discounts when applicable. More
5000 Mile Initial Service This was a pleasant experience. Expected to drop car off and take the shuttle to word but the Assistant Service Manager, Casey Meadows said, "Why tak This was a pleasant experience. Expected to drop car off and take the shuttle to word but the Assistant Service Manager, Casey Meadows said, "Why take the shuttle, this service won't take long". I thought right, I'll be here for a couple of hours. I just had time to brew some java and start looking around and she was looking for me to say the free service check was done. Wow, only 15 minutes. Hope I am as happy when I start paying for the service!! Very polite and courteous!! More
I was especially appreciative of the service dept. rep, Scott Peck, having my car serviced quickly with exactly what I needed and NOT trying to up-sell me on "extra" work which has been the case several ti Scott Peck, having my car serviced quickly with exactly what I needed and NOT trying to up-sell me on "extra" work which has been the case several times before by other service reps. My car has 150,000 miles and is in for service every 2 months. The car has been reliable and dependable, and as long as I get the service I need at your dealership I will return. More
regularly scheduled maintenance. the Staff at Hendrick's had me in and out in les than an hour!!!!! to include an emissions test!! wow! great job! they never disappoint. the Staff at Hendrick's had me in and out in les than an hour!!!!! to include an emissions test!! wow! great job! they never disappoint. More
6 mo service Always excellent service, on time and with a smile. We always look forward to a visit because we know it will be a good one - never complaining after Always excellent service, on time and with a smile. We always look forward to a visit because we know it will be a good one - never complaining afterward about quality or price. More
Part of the family I have been a customer there for several years now and have always been treated like a member of the family. Even when there is a mishap, they make it I have been a customer there for several years now and have always been treated like a member of the family. Even when there is a mishap, they make it right and then some. I have recommended may people to this dealership and will continue to do so. I would never let anyone else touch my Tacoma and certainly never would buy another one from any else. More
Good Service Service was competed as promised by Evan Biddle. That meant a lot. I am satisfied with the work performed. Evan Biddle did sa superb job in taking ca Service was competed as promised by Evan Biddle. That meant a lot. I am satisfied with the work performed. Evan Biddle did sa superb job in taking care of my vehicle. More
Cabbett Johnson, Asst. Service Mgr, requested a rental car to get me home and to work a few days when my quick car repair went south. Excellent customer service. car to get me home and to work a few days when my quick car repair went south. Excellent customer service. More