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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,227 Reviews

5640 Market St

Wilmington, NC

28405

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2,227 Reviews of Hendrick Toyota of Wilmington

February 25, 2020

Expert service Great service by Erik Sykes. Service done in a timely manner. Informative information on areas that will need service in the future. Provides discoun More

by lenzde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Sykes
Feb 27, 2020 -

Hendrick Toyota of Wilmington responded

Hi Lenzde, thank you for taking the time to leave a review for us at Hendrick Toyota Scion Wilmington. We're happy we could meet your expectations!

February 22, 2020

5000 Mile Initial Service This was a pleasant experience. Expected to drop car off and take the shuttle to word but the Assistant Service Manager, Casey Meadows said, "Why tak More

by WLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Meadows
Feb 25, 2020 -

Hendrick Toyota of Wilmington responded

Hello Wla, thank you; we appreciate your feedback!

February 21, 2020

I was especially appreciative of the service dept. rep, Scott Peck, having my car serviced quickly with exactly what I needed and NOT trying to up-sell me on "extra" work which has been the case several ti More

by Bill L.
Recommend Dealer
Yes
Employees Worked With
Scott Peck
Feb 25, 2020 -

Hendrick Toyota of Wilmington responded

Bill L., we are so pleased you enjoyed your visit to Hendrick Toyota Scion Wilmington!

February 20, 2020

Very pleased with Adolfo Martinez who waited on us and the staff who worked on my car. He was very helpful in explaining things to me. More

by mgb
Recommend Dealer
Yes
Employees Worked With
Adolfo Martinez
Feb 24, 2020 -

Hendrick Toyota of Wilmington responded

Mgb, we're glad you had such a wonderful experience with us!

February 18, 2020

regularly scheduled maintenance. the Staff at Hendrick's had me in and out in les than an hour!!!!! to include an emissions test!! wow! great job! they never disappoint. More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent (service tech)
Feb 20, 2020 -

Hendrick Toyota of Wilmington responded

Susan, we are so happy to read such a great review about Hendrick Toyota Scion Wilmington!

February 17, 2020

6 mo service Always excellent service, on time and with a smile. We always look forward to a visit because we know it will be a good one - never complaining after More

by cssjrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sullivan
Feb 19, 2020 -

Hendrick Toyota of Wilmington responded

Hi Cssjrice, we are very happy to have provided you with such a positive experience!

February 10, 2020

Part of the family I have been a customer there for several years now and have always been treated like a member of the family. Even when there is a mishap, they make it More

by B Jeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hovie Pope, Sean Marra
Feb 18, 2020 -

Hendrick Toyota of Wilmington responded

B Jeno, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Scion Wilmington!

February 07, 2020

Good Service Service was competed as promised by Evan Biddle. That meant a lot. I am satisfied with the work performed. Evan Biddle did sa superb job in taking ca More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Biddle
Feb 18, 2020 -

Hendrick Toyota of Wilmington responded

Hi Ed, thank you for taking the time to leave a review for us at Hendrick Toyota Scion Wilmington. We're happy we could meet your expectations!

February 04, 2020

Needed an oil change done they fit me in the same day! Service was great and quick! Couldn’t of been happier with the service I received! More

by Grayson.Smith1009
Recommend Dealer
Yes
Employees Worked With
Scott!
Feb 07, 2020 -

Hendrick Toyota of Wilmington responded

Grayson.smith1009, your wonderful feedback and rating mean a lot to us.

January 31, 2020

Cabbett Johnson, Asst. Service Mgr, requested a rental car to get me home and to work a few days when my quick car repair went south. Excellent customer service. More

by DVillasenor
Recommend Dealer
Yes
Employees Worked With
Cabbett Johnson.
Jan 31, 2020 -

Hendrick Toyota of Wilmington responded

Dvillasenor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Scion Wilmington.

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