Hendrick Toyota of Wilmington

My experience purchasing vehicle from Hendrick Toyota I purchased a new vehicle from David Shaffer with Hendrick Toyota in Wilmington, NC. David made us feel very comfortable and at ease, while discussin I purchased a new vehicle from David Shaffer with Hendrick Toyota in Wilmington, NC. David made us feel very comfortable and at ease, while discussing the purchase of our vehicle. He was detailed while going over all the extras our vehicle had to offer. Elias Choufani was very thorough while he walked us through the financial steps of the purchase of our vehicle. Bruce Winokur was most helpful also. I would recommend David Shaffer and Hendrick Toyota to all my friends. More

Always courteous and they finish work in a timely manner Are quick to answer any questions I may have. This is my fourth Toyota and probably not my last. Are quick to answer any questions I may have. This is my fourth Toyota and probably not my last. More

Coincidences or Blessings? Two Sunday's ago, I met my daughter after church at Goody -Goody . As we waited in line, a smiling gentleman came down the sidewalk and was greeted Two Sunday's ago, I met my daughter after church at Goody -Goody . As we waited in line, a smiling gentleman came down the sidewalk and was greeted by the family in front of us. Their visit ended with "Are you still selling cars?" and the gentleman answered cheerfully, "Yes, thirty nine years!" and went in to take the single seat at the counter. A coincidence? That I discover a very experienced Toyota car salesman on the very day I was going ca(r-shopping? Who sold the same brand of car I wanted?) My Camry had just been totaled in a rear-end collision. and I really needed to find my next vehicle. When it was our turn to be seated at Goody-Goody, I ended up sitting next to the smiling gentleman - who was Willie Jackson,, Another coincidence? I asked immediately, "You sell cars? Where?" ""Hendrick Toyota - thirty nine years!" I told Willie about the Camry, and he said,"Well, you have been blessed today!"" A Within 24 hours, I had a 2019 RAV4.. Willie was a big help with all the necessary decisions and I couldn't help but notice how many other people seemed to be buying cars from Mr.Willie. I am very happy my RAV4. It's exactly the right car for me. And I really like Hendrick Toyota. I think Mr Willie was right about the blessing. .. More

Made the whole process smooth no hassle. Brain the care sales rep was knowledgeable and dealt with personal and professionalisms. Always love the comfort and conducive atmosphere of the dealership as well sales rep was knowledgeable and dealt with personal and professionalisms. Always love the comfort and conducive atmosphere of the dealership as well because having a child play area was a huge plus. More

Scheduled service Knew what I wanted when I made the appointment. Service writer - Sen Marra, whom I've know since the car was new - got everything I requested on the Knew what I wanted when I made the appointment. Service writer - Sen Marra, whom I've know since the car was new - got everything I requested on the work order, and suggested a couple of more items that could be done at the same time with minimal cost. I agreed. Coffee and pasties in the waiting room helped pass the time at this very busy dealership. More

Great experience! Very competent and friendly. They are detail oriented and know the technology of the vehicles. Our salesperson pointed out some issues and scheduled Very competent and friendly. They are detail oriented and know the technology of the vehicles. Our salesperson pointed out some issues and scheduled a maintenance visit to address them. Great service!!!! More

Great dealer They are easy to deal with and do not try in over sell you. They make the car buying experience easy and straight forward. I have bought 5 cars from They are easy to deal with and do not try in over sell you. They make the car buying experience easy and straight forward. I have bought 5 cars from them and have always been treated very well. More

Warranty Service Even though we did not buy our Toyota from Hendrick, the service department was friendly and thorough taking care of an issue we had while honoring ou Even though we did not buy our Toyota from Hendrick, the service department was friendly and thorough taking care of an issue we had while honoring our vehicle warranty. More

Best car buying experience ever! Service is always great at this dealership and everyone goes out of their way to be friendly and helpful. Since my last car buying experience here, t Service is always great at this dealership and everyone goes out of their way to be friendly and helpful. Since my last car buying experience here, they seem to have become more efficient and have expedited the paper work. We were in and out in record time with all deals explained and all questions answered. More

Great service I came at a busy time I suppose because I waited about 10 minutes until anyone in the lane greeted me. The guys outside said the service advisors wer I came at a busy time I suppose because I waited about 10 minutes until anyone in the lane greeted me. The guys outside said the service advisors were busy. Once I got Drew, things were swift. More