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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

March 28, 2019

Great customer service Very reasonable and we’re more than willing to work with me to find the best deal and find what I needed. The staff were respectful and friendly and m More

by Jayreed09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Reed
Apr 05, 2019 -

Hendrick Toyota of Wilmington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2019

Done in a timely manner. Not very knowledgeable Customer service was good. Technician failed to reset the oil change indicator. Very disappointed in lack of knowledge of my Toyota Camry. The amount More

by Haven0507#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paige
Mar 26, 2019 -

Hendrick Toyota of Wilmington responded

Hi Haven0507#, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

March 21, 2019

Excellent Experience Since 1996 I have dealt with Toyota in Wilmington now since 1996. I never had a major issue and all of my car purchasing experiences have been excellent. I hav More

by Cordova1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Hartl, Willie Jackson, Jeff Roark, Mark Yandall
Mar 23, 2019 -

Hendrick Toyota of Wilmington responded

Cordova1947, thank you for sharing your positive experience!

March 21, 2019

Service I enjoyed working with Eric he was professional and personable. Answered all my questions made me feel important. I will look forward to working with More

by Southport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Coble
Mar 23, 2019 -

Hendrick Toyota of Wilmington responded

Southport, we're glad to hear you enjoyed your visit.

March 20, 2019

Still impressed This is the third vehicle I’ve bought from this dealership and I foresee a long relationship in the future. Kim and Stacey were great More

by Blakebass77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 22, 2019 -

Hendrick Toyota of Wilmington responded

Hi Blakebass77, we are very happy to have provided you with such a positive experience!

March 16, 2019

My service writer was very professional. My service writer was very professional I would give him a 5 star rating. His name was Eric Sykes he did an excellent job!! I would ask for him ag More

by Toyota Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sykes
Mar 18, 2019 -

Hendrick Toyota of Wilmington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2019

Lease trade in Patrick was knowledgable and professional. He took the time to make sure I leased the car I wanted and showed me how all the technology worked in the More

by suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Szabo
Mar 18, 2019 -

Hendrick Toyota of Wilmington responded

Suzanne, your wonderful feedback and rating mean a lot to us.

March 13, 2019

Purchase of 2019 Toyota Highlander I got a super awesome deal on my brand new Highlander. The salesman (Keith Simonson) was absolutely a dream to work with. He was very professional and More

by jwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Simonson, Eric Coble
Mar 15, 2019 -

Hendrick Toyota of Wilmington responded

Jwebb, thank you so much for the positive review!

March 04, 2019

2019 SR5 Tacoma Got a great deal on my trade in and on my new truck. Cut and dry. I’ll be back in the future for another great deal. Thanks More

by dmartin7283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gottry, Eric Coble
Mar 07, 2019 -

Hendrick Toyota of Wilmington responded

Dmartin7283, we are very happy we could provide you with a positive experience!

March 04, 2019

Purchase of new Prius Prime We had an excellent experience purchasing a new Prius Prime. Dawn Fromme, our sales agent, was very professional with detailed knowledge of the produc More

by PrimeOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Morgan, Elias Choufani, Doug Thompson, Dawn Fromme
Mar 05, 2019 -

Hendrick Toyota of Wilmington responded

Hello Primeowner, we appreciate you taking the time to leave us this feedback.

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