Hendrick Toyota of Wilmington

Excellent service Quick, efficient and friendly service at Hendrick Toyota yesterday. All good. kept me informed, let me know that free service calls would be over in D Quick, efficient and friendly service at Hendrick Toyota yesterday. All good. kept me informed, let me know that free service calls would be over in December. Great job. More

Top Notch Dealership Outstanding customer service all around. Everyone I've had contact with at Hendrick from the service department to sales has been friendly and very ac Outstanding customer service all around. Everyone I've had contact with at Hendrick from the service department to sales has been friendly and very accommodating. I highly recommend Hendrick! More

Very satisfying experience I had a very good experience with the dealer. Purchased an excellent vehicle. Very happy. Would gladly return to this dealer and will do so in Se I had a very good experience with the dealer. Purchased an excellent vehicle. Very happy. Would gladly return to this dealer and will do so in September. More

Purchase of new Tacoma My sales rep daisy was phenomenal. She was very courteous and professional. She was also very knowledgeable with workings of the Tacoma and its featur My sales rep daisy was phenomenal. She was very courteous and professional. She was also very knowledgeable with workings of the Tacoma and its features. Overall outstanding customer service. More

Best and easiest car buying experience ever! Brian Gottry was the most pleasant and professional car salesperson we have ever worked with. Everyone we met during out car buying experience was ver Brian Gottry was the most pleasant and professional car salesperson we have ever worked with. Everyone we met during out car buying experience was very accommodating. Great team at Hendrick Toyota! More

Excellent service department Sylvia Jeffcoat was very helpful and is to be commended.She was awesome in helping with all our needs.Sheis compassion ate. And kind and understands t Sylvia Jeffcoat was very helpful and is to be commended.She was awesome in helping with all our needs.Sheis compassion ate. And kind and understands the customer ‘s concerns. More

AWESOME CUSTOMER SERVICE In spite of being very busy, the staff was very attentive. Several individuals acknowledged that they knew I was there and someone would be with me a In spite of being very busy, the staff was very attentive. Several individuals acknowledged that they knew I was there and someone would be with me as soon as possible. Checking in was quick and easy and the wait for service completion was short. More

Repairs/Service Great reception--Paige was excellent in customer service--kept us posted about the work done as well as other things we requested. Greeted us the mome Great reception--Paige was excellent in customer service--kept us posted about the work done as well as other things we requested. Greeted us the moment we drove in and assumed control of the service. Should be recognized at an employee meeting. More

just the basics nice to take your car in for what you scheduled it for and not have the dealership try to sell you other things. Love Vince. He's our favorite. Easy t nice to take your car in for what you scheduled it for and not have the dealership try to sell you other things. Love Vince. He's our favorite. Easy to schedule work. just don't wait until the last minute. Slots fill up fast! More

Unexpected trouble Oil change service plus air bag recall we were told about after we arrived. Our dash slide out cup holder was out when we arrived. We closed it as we Oil change service plus air bag recall we were told about after we arrived. Our dash slide out cup holder was out when we arrived. We closed it as we left but it stuck in and wouldn’t open. We wentback in service door. They looked at it , pushed it hard several times and it opened. Tried several more times and it opened and closed.. while traveling home we closed it and it stuck closed again. Only if you push very hard does it open. Not knowing if this is in air bag area where they worked, but it is not right that we are having problems with it now. Also had to replace all lug nuts as we were told they have all become larger for some reason. $100 I am not happy about. More