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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,220 Reviews

5640 Market St

Wilmington, NC

28405

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2,220 Reviews of Hendrick Toyota of Wilmington

December 05, 2023

I was kepted informed as to when my vehicle would be ready and also received a text regarding my vehicle inspection. More

by Billharris0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Dec 07, 2023 -

Hendrick Toyota of Wilmington responded

Billharris0801, we are very happy we could provide you with a positive experience!

December 04, 2023

Dead battery on a Saturday morning called they said sure we can work you in without an appointment. They took good care of me for a work in. More

by TEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 05, 2023 -

Hendrick Toyota of Wilmington responded

Tee, we are so happy to read such a great review about Hendrick Toyota Wilmington!

December 03, 2023

Thank you Dawn and Dailey for amazing services. Happy Holidays😎😎😎see you folks in service More

by jimnappy76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Jimnappy76, it's experiences like yours that really keep us motivated!

December 02, 2023

Thank you Tim Pifher, Express Service Advisor. My appointment was on December 1, 2023. Tim is professional and friendly. My appointment for the 10,000 mile maintenance was accomplished in a reas More

by kathrynwilliams2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Kathrynwilliams2009, it's experiences like yours that really keep us motivated!

December 02, 2023

Outstanding customer service. Alyssa Pope our advisor was excellent. Prompt, and very professional. Se explained all that was going to be checked, cost, & time. More

by m.aidaciro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, Kathryn Jessick
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Hi M.aidaciro, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 01, 2023

Purchased a Rav 4 from Jim Reed and then needed a small repair so Austen Jones assisted with the replacement part. Both guys were awesome to work with. Would highly recommend Hendrick Toyota of Wilmington! More

by ginazehnder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reed & Austen Jones
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

December 01, 2023

Ben was awesome this morning, got the truck in and out quickly. He even showed me to the great coffee machine! More

by Bennettdcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Bennettdcb, it's experiences like yours that really keep us motivated!

December 01, 2023

Great service. Keep informed during entire wait. Extremely courteous and professional. Will always return. For service More

by Jaluciano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn thomas
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Jaluciano86, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

November 30, 2023

Big thank you to Travis Beattie for making our new RAV4 purchase easy. Travis is knowledgeable, courteous and patient. We didn't expect to come home in a new ride but Travis made that happen. 5 stars to He More

by teryek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Beattie
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Teryek, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

November 30, 2023

The service department is exceptional! They always do such a great job and are so efficient! More

by SueM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Suem, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

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