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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

December 02, 2023

Outstanding customer service. Alyssa Pope our advisor was excellent. Prompt, and very professional. Se explained all that was going to be checked, cost, & time. More

by m.aidaciro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, Kathryn Jessick
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Hi M.aidaciro, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 01, 2023

Purchased a Rav 4 from Jim Reed and then needed a small repair so Austen Jones assisted with the replacement part. Both guys were awesome to work with. Would highly recommend Hendrick Toyota of Wilmington! More

by ginazehnder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reed & Austen Jones
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

December 01, 2023

Ben was awesome this morning, got the truck in and out quickly. He even showed me to the great coffee machine! More

by Bennettdcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Bennettdcb, it's experiences like yours that really keep us motivated!

December 01, 2023

Great service. Keep informed during entire wait. Extremely courteous and professional. Will always return. For service More

by Jaluciano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn thomas
Dec 04, 2023 -

Hendrick Toyota of Wilmington responded

Jaluciano86, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

November 30, 2023

Sylvia Jeffcoat in the service dept. was outstanding. She took the time to explain everything in my warranty and I wound up walking out of the dealership having paid nothing for my servi More

by eckert1705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Eckert1705, we are so happy to read such a great review about Hendrick Toyota Wilmington!

November 30, 2023

Big thank you to Travis Beattie for making our new RAV4 purchase easy. Travis is knowledgeable, courteous and patient. We didn't expect to come home in a new ride but Travis made that happen. 5 stars to He More

by teryek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Beattie
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Teryek, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

November 30, 2023

The service department is exceptional! They always do such a great job and are so efficient! More

by SueM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Suem, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

November 30, 2023

Dan and Dawn did a great job coordinating the service o my new Prius. Great service 👍 More

by Ted4422
Recommend Dealer
Yes
Employees Worked With
Daniel Moore, Dawn Fromme
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Ted4422, reviews like this give us motivation and help us ensure we provide high-quality care.

November 30, 2023

Worked with Jabbar Brewer Sales Consultant. He was very accommodating easy to work with great experience. More

by mmkgodbey32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jabbar Brewer
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Mmkgodbey32, we are very happy we could provide you with a positive experience!

November 29, 2023

William Sykes did an amazing job with service thank you will be returning for the future More

by Esykes27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Dec 01, 2023 -

Hendrick Toyota of Wilmington responded

Esykes27, we're happy to hear you had such a positive experience with our team!

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