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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,297 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,297 Reviews of Hendrick Toyota of Wilmington

July 23, 2023

Melissa Hatcher was very professional and helpful. Today was our first service appt with the dealership and Melissa made us feel very much at home ... thank you!!! More

by Lynnvmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Hi Lynnvmiller, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 22, 2023

William Sykes did a great job checking me in and helping me with my Toyota! Great customer service! More

by cmschoonmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Hi Cmschoonmaker, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 21, 2023

Willie Jackson treated us with respect and told us the truth from the jump! 10/10 recommend his services! I am so happy with my new car :) More

by David block
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson, Kathryn Jessick
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

David Block, thank you for your kind words and this wonderful review!

July 21, 2023

Michael Benton was very helpful during my appointment to have my truck serviced. Will be back for further service. More

by chrisriegert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Chrisriegert, we are very happy we could provide you with a positive experience!

July 21, 2023

Thanks for the help today Melisa, I really appreciate your great customer service and explanation of the work. More

by Lyon8448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Lyon8448, reviews like this give us motivation and help us ensure we provide high-quality care.

July 21, 2023

Dawn was amazing! She made the entire process so easy and was great to work with. Her follow through was unbeatable and she’s been very thorough and responsive with th More

by jwmarteney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Jwmarteney, it's experiences like yours that really keep us motivated!

July 21, 2023

Dawn Thomas consistently provides excellent customer service.We couldn’t be more pleased. Thank you Dawn!!! More

by CarlM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Carlm, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 21, 2023

Michael Benton, service advisor, was calm and patient explaining a technical issue and making sure all was well with my 4Runner. More

by lindanhedrick
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Lindanhedrick, thank you for your kind words and this wonderful review!

July 20, 2023

Austen Jones was awesome and I absolutely would recommend him for all your servicing needs! More

by Pat Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Report | Print
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Pat Wallace, it's experiences like yours that really keep us motivated!

July 20, 2023

Frank Barbara was very friendly and attentive to our needs. Great customer service. He made the experience enjoyable More

by akangw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Report | Print
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Akangw, it's experiences like yours that really keep us motivated!

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