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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,297 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,297 Reviews of Hendrick Toyota of Wilmington

July 20, 2023

Our first time at the dealership for car service and we found them to be very friendly and helpful. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Hi Steve, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 20, 2023

Friendly staff and courteous whenever I am there. Service department is good. Sylvia Jeffcoat handled my device needs More

by pboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Report | Print
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

July 19, 2023

Sylvia Jeffcost has been our preferred contact person in the service department at Hendrick Toyota of Wilmington for many years. She is professional, knowledgeable, efficient and personable! More

by Marksvics
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Report | Print
Jul 20, 2023 -

Hendrick Toyota of Wilmington responded

Marksvics, thanks for your praise and kind comments about our team.

July 19, 2023

Alyssa was fantastic. She was polite, attentive, and very informative!! She is a great asset to the Hendrick team!! More

by Rplumm71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Report | Print
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Hi Rplumm71, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 19, 2023

Dawn Thomas was my service agent and did a great job! She deserves a “5” rating! More

by sherrillnewnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Fallon
Report | Print
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Sherrillnewnam, it's experiences like yours that really keep us motivated!

July 19, 2023

Dawn Thomas took care of us the whole way. Keeping us update on work that needed to done and what options were available. More

by Jason M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Report | Print
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jason M, we are very happy to have provided you with such a positive experience!

July 18, 2023

Excellent service in a timely manner accomplished by Daniel Allen, service provider. All my questions were answered in a very professional manner. More

by tjabenavoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
Report | Print
Jul 20, 2023 -

Hendrick Toyota of Wilmington responded

Hi Tjabenavoli, thank you so much for your positive comments about Hendrick Toyota Wilmington!

July 18, 2023

Alyssa Pope was a great service advisor. Very personable and worked us in with our car under an hour. More

by Tflury427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Report | Print
Jul 20, 2023 -

Hendrick Toyota of Wilmington responded

Tflury427, we're so glad that we were able to go above and beyond your expectations!

July 18, 2023

Great service and friendly Service Advisor William Sykes. I would recommend this dealership to anyone. More

by Jpowers25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Pope and William Sykes
Report | Print
Jul 20, 2023 -

Hendrick Toyota of Wilmington responded

Jpowers25, reviews like this give us motivation and help us ensure we provide high-quality care.

July 18, 2023

Emerson Mendez sold us two cars today. He is not only super personable, but also highly knowledgeable about the vehicles and their features. Will definitely recommend him to others. More

by julierws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson Mendez
Report | Print
Jul 20, 2023 -

Hendrick Toyota of Wilmington responded

Julierws, we are very happy we could provide you with a positive experience!

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