Hendrick Volkswagen Frisco

Working with George was excellent. Although we did not come to an agreement and deal on the vehicle I was looking at, it was a pleasure working with him. Very transparent and straight Although we did not come to an agreement and deal on the vehicle I was looking at, it was a pleasure working with him. Very transparent and straight to the point. He’s got a great office too. More

Outstanding service! Joshua Frank made my scheduling, drop off, diagnostic evaualtion/updates, and pick up seamless and best-in-class! He was timely with his communicatio Joshua Frank made my scheduling, drop off, diagnostic evaualtion/updates, and pick up seamless and best-in-class! He was timely with his communications and provided a true concierge feel and experience through not one by two separate service visits for 2 of the 4 vehicles I have purchased from Hendrick. Joshua instills confidence in getting the service and experience a consumer wants and deserves. He represents the Hendrick a d VW brand with excellence and promotes a desire to for me to advocate for both brands avidly! More

Took my car in for routine tire rotation, maintenance etc and as usual things were done very well! Joshua Frank also facilitated having some additional optional cosmetic services I’d wanted done and everythi and as usual things were done very well! Joshua Frank also facilitated having some additional optional cosmetic services I’d wanted done and everything he helped me with went as well as ever, and could have! Highly recommend! More

I’m new to the area and I decided to call Hendrick Volkswagen of Frisco and was greeted by Josh Frank! He was super kind and encouraged me to bring my Volkswagen in. Upon arrival, I was quickly checke Volkswagen of Frisco and was greeted by Josh Frank! He was super kind and encouraged me to bring my Volkswagen in. Upon arrival, I was quickly checked in for service by another gentleman. While waiting for my vehicle, I made a visit to the retail parts and the gentleman there was helpful. Once the service was completed, Josh kept me updated on my vehicle and informed me of future maintenance needs. All 3 encounters from these individuals were pleasant. The dealership was aesthetically pleasing, I will definitely be back and can call this dealership my new service location! More

I have purchased 3 vehicles from this dealership, and if the service department wasn't great I would have only purchased one. Josh Frank has been my go to service guy for years. I do not know much of anyt the service department wasn't great I would have only purchased one. Josh Frank has been my go to service guy for years. I do not know much of anything about cars and he helps me understand what needs to be done and I can trust him to give me the answer in a way I can understand. I never feel like I am being told to do anything that isn't absolutely necessary. Trust is in short supply nowadays and it's nice to be able to have someone like Josh that I can trust. More

I live go coming to this location because they take great care of your vehicle as well as you personally they always give you details specifically about the repairs that are needed. The cost that are needed care of your vehicle as well as you personally they always give you details specifically about the repairs that are needed. The cost that are needed and how long it will take to get those items complete completed. Never has been a question or concern regarding their efficiency or their effectiveness. I appreciate this location. More

Hendrick VW’s dealership is always clean and the staff is friendly. Joshua Frank has been my advisor for over 5 years. He’s extremely knowledgeable and is able to explain repairs needed in a relatable fashio friendly. Joshua Frank has been my advisor for over 5 years. He’s extremely knowledgeable and is able to explain repairs needed in a relatable fashion. He never pressures me into having unnecessary repairs done. This has developed an unwavering trust between us. More

If there were a lower star to award, I would. We purchased TWO new vehicles here in January and have experienced nothing but headaches. What should have been a meaningful first-time car-buying ex We purchased TWO new vehicles here in January and have experienced nothing but headaches. What should have been a meaningful first-time car-buying experience for my daughters has been completely stripped of any excitement due to total disorganization and poor follow-up. ​We have had to return over 45 minutes away to the dealership- all seperate visits to re-sign paperwork, then again to deal with a faulty seal that was throwing system errors almost immediately. Once more when we were told the windows were tinted when they were not—staff actually claimed we 'just couldn't tell because it had already gotten dark.' Most concerningly, we still have not received registration stickers months later, which resulted in a member of my family being pulled over by law enforcement. ​For a 'no-hassle' January sale, this has been an exhausting and disappointing experience. They have made no true attempt to improve the situation or take accountability for these repeated failures." Very disappointed. More

I had such a great experience recently with my sales person George Strong! George was patient with me he listen to what I wanted and came through. He took his time showing me and explaining all the fe person George Strong! George was patient with me he listen to what I wanted and came through. He took his time showing me and explaining all the features of my Tiguan. The rest of the team was great as well! I’m super happy! More

My wife and I had the absolute best car-buying experience this past weekend at Hendrick Volkswagen of Frisco when purchasing our new 2026 Volkswagen Jetta. From the moment we arrived, George Strong greete this past weekend at Hendrick Volkswagen of Frisco when purchasing our new 2026 Volkswagen Jetta. From the moment we arrived, George Strong greeted us and made us feel completely comfortable. George stayed with us through the entire process — from our first questions to the final paperwork — and never once made us feel rushed or pressured. He was knowledgeable, patient, and genuinely focused on making sure we were happy with our decision. He walked us through every step and ensured everything was smooth until my wife and I were sitting in our brand-new Jetta ready to head home. More