Hendrick Volkswagen Frisco
Frisco, TX
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1,223 Reviews of Hendrick Volkswagen Frisco
This is the place where I take my car or repairs and service. I would never take it anywhere else. I have an amazing service advisor and I am always feel safe after I get my car and drive off. service. I would never take it anywhere else. I have an amazing service advisor and I am always feel safe after I get my car and drive off. More
Needed an upgrade to my daughter's vehicle. Worked with salesmen George Strong and the whole experience was just OUTSTANDING! Very easy to work with and great communication throughout the pro Worked with salesmen George Strong and the whole experience was just OUTSTANDING! Very easy to work with and great communication throughout the process. Even after the purchase, George took his time and walked my daughter through all of the features of her new vehicle making it an easy transition for her. George definitely values his customers, and he will be my first call on any future vehicle needs. Chris More
My son had a wonderful experience at Hendrick Volkswagen of Frisco, and Cliff truly made the entire experience exceptional! From start to finish, Cliff was incredibly patient, professional, knowledgeable of Frisco, and Cliff truly made the entire experience exceptional! From start to finish, Cliff was incredibly patient, professional, knowledgeable, and helpful. He took the time to explain every option available and made sure my son fully understood his choices so he could make the best decision for his budget. We never felt rushed or pressured—Cliff genuinely focused on helping him find the best deal and making sure he was comfortable with his decision. That level of customer service is exactly what makes someone stand out, and Cliff definitely deserves recognition for going above and beyond! I will absolutely be referring friends and family directly to Cliff. He has earned our trust, our future business, and customers for life! Thank you, Cliff, for taking such great care of my son and making his car-buying experience such a positive one! More
Are you a Volkswagen enthusiast? Then you need to ask for George Strong if you’re shopping at Hendrick VW in Frisco. I had exhaustively researched the GTI I wanted to buy for sev Then you need to ask for George Strong if you’re shopping at Hendrick VW in Frisco. I had exhaustively researched the GTI I wanted to buy for several months, and found Hendrick had the largest inventory available in DFW. I was connected with George, who turned out to have a mutual history and enthusiasm for Volkswagen. Since this was going to be my third VW, our shared love of these cars made the entire buying process much easier. Aside from that, I found Hedrick has the most welcoming showroom and waiting area. In the end, the negotiations were fair and low pressure. I might say it was the easiest car buying experience I’ve ever had. So thank you George, for helping me get into another iconic VW. More
I would like to appreciate Ali Bagherinassab about his help to get a new car he was too patient and explained to me everything he did a great job thank you so much Ali . help to get a new car he was too patient and explained to me everything he did a great job thank you so much Ali . More
George Strong at Hendrick VW has helped me with not one, not two, but three cars over the years! His professionalism and great communication keeps me coming back! I had a short time frame when swapping cars not two, but three cars over the years! His professionalism and great communication keeps me coming back! I had a short time frame when swapping cars last week and he made it happen! Adrian in the Finance Dept was also extremely friendly and helped me get the keys in my hand and out the door in a timely manner! Thank you, George and the entire Hendrick VW team! More
I drove completely across Texas to purchase what was advertised as a "certified preowned" vehicle from this dealership, and it has been an absolute nightmare. The vehicle began experiencing issues on t advertised as a "certified preowned" vehicle from this dealership, and it has been an absolute nightmare. The vehicle began experiencing issues on the very drive home, and the problems continue to this day. What is most infuriating is the complete lack of accountability. Since making the purchase, this place has completely ghosted me. I have sent multiple emails and given them more than enough time to make things right—escalating the issue from sales all the way up to top-tier management. Absolutely no one will respond. On top of the defective vehicle and nonexistent customer service, the finance department was an entirely separate, pitiful ordeal that I don't even have the time to detail. They got their money and completely checked out. If you are looking for a reliable vehicle and a dealership that stands behind its words, look elsewhere. This place is unprofessional and utterly disappointing. More





