Hendrick Volkswagen Frisco

If there were a lower star to award, I would. We purchased TWO new vehicles here in January and have experienced nothing but headaches. What should have been a meaningful first-time car-buying ex We purchased TWO new vehicles here in January and have experienced nothing but headaches. What should have been a meaningful first-time car-buying experience for my daughters has been completely stripped of any excitement due to total disorganization and poor follow-up. ​We have had to return over 45 minutes away to the dealership- all seperate visits to re-sign paperwork, then again to deal with a faulty seal that was throwing system errors almost immediately. Once more when we were told the windows were tinted when they were not—staff actually claimed we 'just couldn't tell because it had already gotten dark.' Most concerningly, we still have not received registration stickers months later, which resulted in a member of my family being pulled over by law enforcement. ​For a 'no-hassle' January sale, this has been an exhausting and disappointing experience. They have made no true attempt to improve the situation or take accountability for these repeated failures." Very disappointed. More

I had such a great experience recently with my sales person George Strong! George was patient with me he listen to what I wanted and came through. He took his time showing me and explaining all the fe person George Strong! George was patient with me he listen to what I wanted and came through. He took his time showing me and explaining all the features of my Tiguan. The rest of the team was great as well! I’m super happy! More

My wife and I had the absolute best car-buying experience this past weekend at Hendrick Volkswagen of Frisco when purchasing our new 2026 Volkswagen Jetta. From the moment we arrived, George Strong greete this past weekend at Hendrick Volkswagen of Frisco when purchasing our new 2026 Volkswagen Jetta. From the moment we arrived, George Strong greeted us and made us feel completely comfortable. George stayed with us through the entire process — from our first questions to the final paperwork — and never once made us feel rushed or pressured. He was knowledgeable, patient, and genuinely focused on making sure we were happy with our decision. He walked us through every step and ensured everything was smooth until my wife and I were sitting in our brand-new Jetta ready to head home. More

George Strong at Hendricks VW in Frisco, Tx did a fantastic job once again in providing a great car buying experience for us - this is the 2nd car we’ve purchased from George at Hendricks and he make fantastic job once again in providing a great car buying experience for us - this is the 2nd car we’ve purchased from George at Hendricks and he makes everything so easy. He’s very accommodating, patient, not pushy, and communicates very well and timely. Great job George!! More

We had a great experience - from looking online to working with the team at the dealership, it was all smooth. working with the team at the dealership, it was all smooth. More

Great service! The consultant, Josh Frank, was most helpful as usual. And the communication was excellent. The consultant, Josh Frank, was most helpful as usual. And the communication was excellent. More