Hendrick Volkswagen Frisco

Once in a while I'm pleasantly surprised... I made an appointment with a salesman, Robert Manning. Even before I arrived at the dealership, he had me laughing and asked me to bring him something I made an appointment with a salesman, Robert Manning. Even before I arrived at the dealership, he had me laughing and asked me to bring him something to eat. We ended up hitting it off because we both have the same first name and he never acted like a pushy salesman. I will be back next time when my 14 year old son is ready for his first car. More

Excellent Experience Best experience Ever!! Edwin Carter is the greatest! From beginning to end top notch service. Not only did he listen to my needs he also got me the pa Best experience Ever!! Edwin Carter is the greatest! From beginning to end top notch service. Not only did he listen to my needs he also got me the payment I needed. More

great service Total package. From the beginning of the experience to the end. This dealership is the best. Salesman Edwin Carter was honest, knowledgeable and very Total package. From the beginning of the experience to the end. This dealership is the best. Salesman Edwin Carter was honest, knowledgeable and very friendly. His attentiveness won us over. We felt at ease from the very beginning. I will go back and see him for every one of our car purchases. More

Robert Manning is the best! I'm recommending him to everyone I know. Thank you Hendrick VW for the great experience and muchas gracias por todo hermano!! is the best! I'm recommending him to everyone I know. Thank you Hendrick VW for the great experience and muchas gracias por todo hermano!! More

Charming and helpful That was the least stressful and most fun I have ever had buying a car. Robert Manning at Hendrick VW Frisco is such a great guy. He was so thorough That was the least stressful and most fun I have ever had buying a car. Robert Manning at Hendrick VW Frisco is such a great guy. He was so thorough and helpful in getting me the exact car I was looking for and was just fun to have around. He was patient with all my questions and went above and beyond to make me feel comfortable and confident about such a big purchase. It was a great experience! More

Great service, helpful and knowledgeable sales people I was impressed with my salesperson Robert Manning, Robert was very helpful and had a great deal of VW and general automotive knowledge. Robert and I I was impressed with my salesperson Robert Manning, Robert was very helpful and had a great deal of VW and general automotive knowledge. Robert and I really hit it off and when I'm ready to buy, it will be Riberts deal! More

Helpful and fair I was shopping at this dealership last weekend. They answered my questions knowledgeably with no high pressure sales tactics. They were able to recom I was shopping at this dealership last weekend. They answered my questions knowledgeably with no high pressure sales tactics. They were able to recommend cars that were a good fit for my needs without trying to up-sell to more expensive cars. Highly recommend. More

Used cars Robert Manning Robert Manning is full of Information. Great Help..Awesome Guy ... I learned a lot from Him ..and if I was to recommend anyone it would be Robert Robert Manning is full of Information. Great Help..Awesome Guy ... I learned a lot from Him ..and if I was to recommend anyone it would be Robert Manning. . More

Fantastic Customer Service Robert Manning was a great help purchasing a car for my daughter. I came in with very specific ideas and he patiently worked to put those ideas into r Robert Manning was a great help purchasing a car for my daughter. I came in with very specific ideas and he patiently worked to put those ideas into reality. Beautiful environment and immaculate service area make this dealership a pleasure to visit. I cannot speak highly enough about Robert. I recommend him to everyone I know. I will definitely be buying cars in the future from him! More

Next Generation (Old School meets New School) From the moment I walked in Henrick was different. The facility was bright, modern and offered plenty of "leg room." A place to work, relax or wat From the moment I walked in Henrick was different. The facility was bright, modern and offered plenty of "leg room." A place to work, relax or watch TV and even take a look at classic VW’s. It was an office a living room, part retail shop, a museum and a car dealership all rolled into one. It was next generation – old school meets new school. Gone were Tire Racks, small corner TVs and the unpleasant smell of stale coffee. Absent were the uncomfortable waiting room chairs, outdated magazines and overpriced parts hanging from faded pegboard. The salesman, David had the cars waiting for me and listened to my very specific situation. We had a conversation about my needs, our families and then went for test drives. He answered ALL my questions about the cars, especially the ones I had about Volkswagen. He was candid and knowledgeable. Finally, there was Lee in the finance department – he could have gone with the canned, final sales pitch about the need for extended service options, but he didn’t. He asked questions, provided multiple options and waited while my wife and I discussed the final cost. The bottom line: Hendrick built a relationship, listened to my needs and never asked me to make a hasty decision. When I finally signed the paper work, I had purchased an upgraded car, a 100k mile service plan and a maintenance package.. Thanks again for a great buying experience! Chris More