Hendrick Volkswagen Frisco

Great people to work with. Very kind and knowledgeable. Great location easy to get to Very kind and knowledgeable. Great location easy to get to More

My wife and I were looking to purchase our first family vehicle through Hendrick VW. While looking online, I found that HVW had the car we were looking for with a great price. I called and immediately was vehicle through Hendrick VW. While looking online, I found that HVW had the car we were looking for with a great price. I called and immediately was helped by Zhong over the phone. As we live in Louisiana, this could have been something very time consuming/difficult, Zhong and the team really helped us out. After 24 hours of working out deals we met Zhong with a smile with our new car right at our front door. Even after a 3 hour drive in the evening, he sat and went through our new car features before heading out. If you’re looking for a new vehicle, we can say positively that the service is great at HVW. While many dealerships try to force you into corners, wear you down, and speak in circles; we were only met with transparency. We are really enjoying our new wheels, THANKS ZHONG!! More

My certified sales specialist, Kyle "Rudy" Rheude was a pure pleasure to work with at Hendrick VW. As an out of town buyer of my VW-R, he made the entire process simple. In fact, all future VW purchases w pure pleasure to work with at Hendrick VW. As an out of town buyer of my VW-R, he made the entire process simple. In fact, all future VW purchases will be with Rudy. I highly recommend anyone looking to purchase a VW, no matter where you live, make sure you contact Rudy first. You will see how well he handles the entire process from your first contact to delivery. More

Ricardo is awesome and did excellent work with the entire process. Very helpful thru out process. Very helpful thru out More

Ricardo was such a great helper! I was being turned down left and right with my negative equity and was ready to give up when a friend recommended i call VW and he was heaven sent wi I was being turned down left and right with my negative equity and was ready to give up when a friend recommended i call VW and he was heaven sent with getting me into a brand new Tiguan that i absolutely love. Payments where i needed and the best customer service ever! He was super nice and prompt! 10/10!! More

George S. was fantastic to work with. He was very responsive and knowledgeable. The entire buying process was a pleasant experience. was fantastic to work with. He was very responsive and knowledgeable. The entire buying process was a pleasant experience. More

Easy process, we never felt pressured and the experience was just what we were looking for. was just what we were looking for. More

Fernando in service is probably the worst advisor I've ever come across. From hounding my teenage brother why he doesn't want to spend $500 on tires (because that's what it cost everywhere) to refusing t ever come across. From hounding my teenage brother why he doesn't want to spend $500 on tires (because that's what it cost everywhere) to refusing to release service records to the owner of the vehicle. According to Fernando, my brother (a minor) is the sole owner of a car and documentation can only be released to him, even though a minor cannot have a car registered. He is not interested in doing any extra work if it does not benefit him in any ways. Every few years I try giving Hendrick a chance since it's my local VW dealer and this is the 5th VW I've owned in a few years, but they manage to drop the ball in every department. Not a single department I would recommend here. More

Robert was so helpful in getting me in my new VW Taos. He was so kind and made the process very easy and painless. Next time we get a car we will definitely be going back to Hendrick for Robert! He was so kind and made the process very easy and painless. Next time we get a car we will definitely be going back to Hendrick for Robert! More

Had a great experience getting my Atlas. I worked with Robert Fabian who made sure to get me exactly want I wanted in my Atlas and then some! I couldn’t be happier! Would highly recommend!! I worked with Robert Fabian who made sure to get me exactly want I wanted in my Atlas and then some! I couldn’t be happier! Would highly recommend!! More