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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

June 11, 2023

I have never had a technician that updated me and told me every detail of what is going on with my vehicle other than Fernando Gomez. Fernando gave me a call once a day with a detailed update and the timelin More

by preztone98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jun 14, 2023 -

Hendrick Volkswagen Frisco responded

Hi, Thank you for the five stars and comment. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

June 10, 2023

Great customer service and people are very friendly. Clean place. I totally recommend this place. More

by Ajoe70
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jun 14, 2023 -

Hendrick Volkswagen Frisco responded

Hi Ajoe, Thank you for the five stars and comment. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

June 08, 2023

Fernando Gomez greeted and executed my needs-efficient and knowledgeable He advised me of added needs- More

by beckysmith.interiors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jun 11, 2023 -

Hendrick Volkswagen Frisco responded

Hi Becky, Thank you for the five stars and the comment! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales.

June 07, 2023

Robert Fabian is a good salesman. But it took long time to deliver the vehicle and make sure the APR details prior to buy a vehicle to avoid last moment surprises. More

by suresh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Jun 10, 2023 -

Hendrick Volkswagen Frisco responded

Hi Suresh, All foreign business accounts are usually controlled by the financial institute, especially when it comes to the APR and term. All documents got to be perfectly aligned in order to get the final approval. I am sorry you feel, that we delayed you in any certain way, but we will always follow the process to make sure our clients are well taken care of! Also, I am glad we were able to assist you in getting your new vehicle. Alex B - Director of Sales

June 06, 2023

Easy, professional , and great customer service. Fernando Gomez helped me from the first phone call to the time to pick up my vehicle. I always have a great experience and highly recommend. More

by A.Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jun 09, 2023 -

Hendrick Volkswagen Frisco responded

Hi Rich, Thank you for the five stars and comment! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

June 05, 2023

Robert Fabian was a great salesman to work with. He was very patient in helping me get the car I wanted. Patrick in financing was just as patient. Was a pleasure to work with them both! More

by Waldent95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Jun 09, 2023 -

Hendrick Volkswagen Frisco responded

Hi Walden, Thank you for the five stars and comment! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

June 01, 2023

Fernando was extremely helpful, he provided updates and progress of services. Also took the time to review our Service Contract and what services are still available. More

by amitp1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jun 05, 2023 -

Hendrick Volkswagen Frisco responded

Hi! Thank you for the five stars and comment! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

May 31, 2023

George was great to work with. Very professional and knowledgeable. I would definitely recommend him to my friends and family. More

by dwolve2323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Jun 02, 2023 -

Hendrick Volkswagen Frisco responded

Dwolve2323, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! Grant Saab - Service Director

May 31, 2023

Even though we didn’t end up purchasing a VW vehicle, I would like to take this moment to appreciate all the help that George Strong provided during our visit to check on the ID.4 vehicle. George was super More

by amar
Recommend Dealer
Yes
Employees Worked With
George Strong
Jun 05, 2023 -

Hendrick Volkswagen Frisco responded

Hi Amar, Thank you for the five stars and comment! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

May 30, 2023

Great experience for my first car purchase! Robert F. was great and super helpful! Would definitely recommend More

by natalielynn927
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert f
Jun 05, 2023 -

Hendrick Volkswagen Frisco responded

Hi Natalie, Thank you for the five stars and comment! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

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