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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

March 16, 2023

I worked with Paul Gregory to buyout our leased vehicle. He was very accommodating by giving us a loaner while they did their inspection on it. We did end up turning it in and trading out of it because More

by Zach and Danelle S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Mar 18, 2023 -

Hendrick Volkswagen Frisco responded

HI Zach, Thank you for the five stars and review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales.

March 15, 2023

purchased a "Certified" 2018 GTI from them back in June of 2022. The sales and finance experience was pretty good. However, I discovered the clearcoat on my front bumper coming off. And of course now my v More

by Mattc21495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Hatfield
Mar 17, 2023 -

Hendrick Volkswagen Frisco responded

Hi Matt, I am sorry you feel that way. We usually submit the claim to VW, and in return they either accept or decline it. We would love to furher discuss this matter with you, so please feel free to contact Grant, the service director @ 469-362-2733 - Alex B - Director of Internet Sales

March 15, 2023

We had a great experience here all thanks to George Strong! We had ID4 reservation, He was very helpful with answering all our questions and got me all the details we were searching for. George was ve More

by kkrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Strong, Danny Gomez
Mar 18, 2023 -

Hendrick Volkswagen Frisco responded

Hello, Thank you for the five stars and review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales.

March 02, 2023

I am writing this review for our sales person George Strong . We have recently bought ID.4 from this dealership. George was very helpful and very knowledgeable about the car. He was very patient demonst More

by rubanajas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George strong
Mar 06, 2023 -

Hendrick Volkswagen Frisco responded

Hi Ruba, Thank you for the five stars and great review! You rock! Alex B Director of Internet Sales

March 01, 2023

Ricardo (Ricky) Bolanos helped us get our 2022 Taos! He was so kind and helpful from the minute we walked in. He was very open and straight up with the numbers and answered every question I had with a s More

by rahmanfaiza88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Bolanos
Mar 04, 2023 -

Hendrick Volkswagen Frisco responded

Hi Faiza, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

March 01, 2023

First time visiting hendrick Volkswagen , came in for a service. Recall ended up just being a software update of some sort . Joshua Frank was my advisor very pleasant and kind. Quoted me two hours and had More

by Dawn.1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Mar 04, 2023 -

Hendrick Volkswagen Frisco responded

Hi Dawn, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

March 01, 2023

Amazing experience. corey took care of us while we were in the process of buying a car. He explained everything carefully and were fully educated about any questions we More

by jwadd11
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 04, 2023 -

Hendrick Volkswagen Frisco responded

Hi Jawad, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

March 01, 2023

Hi Cotey, thank you so much for the honest 5-star experience! We truly appreciate it! We hope to see you again soon! More

by vwguy20
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 04, 2023 -

Hendrick Volkswagen Frisco responded

Hey guy, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

March 01, 2023

Hi Andrew, thank you so much for the honest 5-star expierence We truly appreciate it! We hope to see you again soon! More

by vwguy20
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 04, 2023 -

Hendrick Volkswagen Frisco responded

Hey Guy, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

February 28, 2023

gary was very thorough in the order process and got us our dream Jetta SEL. Never a let down dealing with Hendrick VW More

by richiehill
Recommend Dealer
Yes
Employees Worked With
gary a
Mar 04, 2023 -

Hendrick Volkswagen Frisco responded

Hi Richie, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

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