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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

June 28, 2022

Had my second oil change and tire rotation today at Hendrick VW. My service advisor Colby Hopper was great. I wasn’t sure what condition my tires would be in and if I would need additional service. He More

by Afnlsf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Hopper
Jun 30, 2022 -

Hendrick Volkswagen Frisco responded

Hello Afnlsf, I thank you for the five stars and the great review. I am glad the team took excellent care of you. Alex B - Director of Sales

June 28, 2022

This is the first time I bought a car by myself and Zhong was so helpful! He wasn’t pushy or rude like other dealers I’ve dealt with at other dealerships. More

by Nat Reid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One of the financial guys who was in the marines (I forgot his name)
Jun 30, 2022 -

Hendrick Volkswagen Frisco responded

Hello Nat, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

June 26, 2022

Colby received me with a smile even though it was close to the end of their service hours. He was prompt and addressed all my issues in a timely manner! More

by machaibar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Hopper
Jun 28, 2022 -

Hendrick Volkswagen Frisco responded

Hi Machaibar, I thank you for the five stars and the great review. Alex B - Director of Sales

June 24, 2022

Best Volkswagen servicing in the Frisco, area. Good management, very Quick and good Quality service More

by Vamshi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby
Jun 28, 2022 -

Hendrick Volkswagen Frisco responded

Hello Vamshi, I thank you for the five stars and the great comment. Alex B - Director of Sales

June 23, 2022

Given the great level of service by Phillip. I would have been driving VW's along time ago. More

by leshanley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Jun 24, 2022 -

Hendrick Volkswagen Frisco responded

Leshanley1, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

June 22, 2022

Robert was fan-freaking-tastic. After speaking on the phone two days prior, we coordinated a time to pickup the car. He had all the paperwork ready, the car washed and fueled, and p More

by Joseph VonDohlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Jun 24, 2022 -

Hendrick Volkswagen Frisco responded

Joseph Vondohlen, We're so glad that we were able to go above and beyond your expectations!

June 21, 2022

Zhong and Ray (I believe that was his name) were great and very helpful. I was in and out quickly and everything was as described. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhong
Jun 24, 2022 -

Hendrick Volkswagen Frisco responded

Mike, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

June 18, 2022

We had an amazing experience! Robert showed us the best hospitality and had our best interest at heart!! Recommending to all our friends and family! More

by natasha.m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Faiban
Jun 21, 2022 -

Hendrick Volkswagen Frisco responded

Hi Natasha, We thank you for the five stars and the great review. Ricky is the best and we most def appreciate your business. Alex B - Director of Internet Sales

June 17, 2022

Colby helped get my 10k service done quickly and with ease!! Car was washed and vacuumed as well. More

by Jdelin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Hopper
Jun 21, 2022 -

Hendrick Volkswagen Frisco responded

Hi Jdelin, we thank you for the five stars and the great comment. I am pleased to read that Colby has taken excellent care of your vehicle needs. Alex B - Director of Internet Sales

June 15, 2022

George Strong and his team are truly top notch! ! Felt like part of a family from the minute I stepped in the dealership!! Honestly could not have asked for a better buying experience for my f More

by Mattc21495
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Jun 16, 2022 -

Hendrick Volkswagen Frisco responded

Hi Matt, I thank you for the five stars and the great review. I am pleased to read that George took excellent care of you. Your business is highly appreciate and welcome to the family. Alex B - Director of Sales

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