Hendrick Volkswagen Frisco

Fernando was huge help with me finding my jewelry. 10/10 would work with him again. 10/10 would work with him again. More

Highly recommend Hendrick Volkswagen in Frisco. Robert was my salesman, and he was very professional and personable. He helped me get the car I wanted, and he and his team made the overall car buyi Robert was my salesman, and he was very professional and personable. He helped me get the car I wanted, and he and his team made the overall car buying process quick and easy. Will definitely return to Hendrick for future purchases. More

First time visiting for maintenance, and their Service Xpress really is the most convenient thing you can find. My service consultant, Fernando Gomez, literally was there when I opened the door to welcome Xpress really is the most convenient thing you can find. My service consultant, Fernando Gomez, literally was there when I opened the door to welcome me and address my needs; I went in for the first 10K miles service and he gave me a rundown of what I would be getting during the visit along with a reasonably good estimated time of completion, and to my surprise they still delivered in less time. A complementary car wash, washer fluid topped off as cherry on top, a friendly hand shake from him, and I was on my way. Will definitely be coming back. More

Fernando Gomez gave the best customer service I’ve had in a long time! He was prompt and thorough with my vehicle and made sure to communicate with me every step of the way! I will only be taking my car here a long time! He was prompt and thorough with my vehicle and made sure to communicate with me every step of the way! I will only be taking my car here from now on! More

I’ve serviced 2 cars here & both times were easy, professional & complete. Just brought in my 2019 Jetta - made a last minute appointment & they got me in! Colby H. was fantastic! He kept me constant professional & complete. Just brought in my 2019 Jetta - made a last minute appointment & they got me in! Colby H. was fantastic! He kept me constantly informed about timing, ordering parts, warranties and pricing. I have to bring it back for an ordered part, but I’ll come back because he made it so easy. Thanks Colby! More

This was the best experience in purchasing a car I have ever had. I made purchases from Sewell, Land Rover Dallas, Vandergriff in Arlington, But Hendrick Volkswagen Frisco was the best. I reached out late ever had. I made purchases from Sewell, Land Rover Dallas, Vandergriff in Arlington, But Hendrick Volkswagen Frisco was the best. I reached out late Saturday, was contacted back within 5 minutes, explained I was on my way to look at the car. My Sales Rep. Robert Fabian had the car ready for me and also carfax report already in hand. We test drove the vehicle and he explained all the features, the warranty and available options. Best of all he said there is no pressure to make a decision, just let me know what you think and I will assist you any possible. loved the vehicle. He gave me a idea of pricing may be without pressure to run credit at that time. so I said I will call you first thing Monday. Of course you cant put a car on hold, but he mentioned I will look out for you on this one. Called him Monday morning said I would like to proceed set a appointment to bring possible trade in out Tuesday. Came out and was honest and upfront about possible trade in value. Not what I wanted offered but that was fine. had my preapproval but ended up getting a better deal with one of there lenders and everything they told me about who they partner was true. Financing ( Patrick ) was also great. Looked out for me and got a wonderful top of the line extended warranty way cheaper, The made me fill worry free when I drove it off the lot and that is how a customer should feel after a purchase. If you think this review is too long, then go by Hendrick Volkswagen, ask for Robert Fabian, then deal with the Financing and I promise you will post a great review of them just like I did. More

Colby helped me out today and made sure all my questions were answered and explained the services that were done so that I understood them. He was prompt in giving me updates or getting back to me when I ca were answered and explained the services that were done so that I understood them. He was prompt in giving me updates or getting back to me when I called when I was waiting for my car service to be done. I am thankful whenever I work with someone who makes sure the customer is well taken care of and is kind. More

Excellent customer service and wonderful service staff great experience and service from staff thank you so much to the staff great experience and service from staff thank you so much to the staff More

I love this dealership! I have always had great experiences here. That is largely in part because of Josh Frank. He is always willing to go above and beyond for me and has m I have always had great experiences here. That is largely in part because of Josh Frank. He is always willing to go above and beyond for me and has made all of my car maintenance simple and easy. I would absolutely recommend this dealership to friends and family because I know that Josh will take fantastic care of them. More

I had very good experience overall, George Strong was very helpful and made my getting a new car bream true😊 very helpful and made my getting a new car bream true😊 More