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Hendrick Volkswagen Frisco

Frisco, TX

4.9
1,080 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,080 Reviews of Hendrick Volkswagen Frisco

May 04, 2022

Excellent customer service and wonderful service staff great experience and service from staff thank you so much to the staff More

by Chanel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Hello Chanel, Thank you; we appreciate your feedback!

May 04, 2022

I had very good experience overall, George Strong was very helpful and made my getting a new car bream true😊 More

by ali.iliyas33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beydoun
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Ali.iliyas33, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

May 04, 2022

I love this dealership! I have always had great experiences here. That is largely in part because of Josh Frank. He is always willing to go above and beyond for me and has m More

by SalenaG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Frank
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Salenag., We're so glad that we were able to go above and beyond your expectations!

May 03, 2022

Philip was absolutely amazing and a pleasure to work with. My friend and I enjoyed his attentiveness to my car care and concern. Philip is a rare breed of pure kindness and a person u can trust to take More

by Ave C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Ave C, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

May 02, 2022

Fernando was very professional and kept me updated on repairs and part order status. Returned calls promptly when ever I left messages great service More

by novak30441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Novak30441, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

May 02, 2022

Fernando Gomez made my visit easy and helpful. He took care of all my problems. I was able to get my car in and get a loaner car until it was fixed. My car is now working properly with no issues More

by dhugh08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Dhugh08, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

May 02, 2022

I'm very grateful and pleased with my VW Golf which has proved to be a great purchase. I had recent maintenance done and the dealer Fernando Gómez was very professional and helpful going the extra mile More

by john.bettinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
May 04, 2022 -

Hendrick Volkswagen Frisco responded

John.bettinger, We are so happy to read such a great review about Hendrick Volkswagen Frisco!

May 02, 2022

Josh Frank at Hendrick VW Frisco is amazing and has been my service advisor for the past 4 years. His customer service is always outstanding and his attention to detail and perfection so much appreciated. More

by N.Goehring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Frank
May 04, 2022 -

Hendrick Volkswagen Frisco responded

N.goehring, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

May 02, 2022

Zhong and the team took great care of us. Professional, friendly and polite, awesome experience. More

by Grodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhong
May 04, 2022 -

Hendrick Volkswagen Frisco responded

Grodriguez, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

May 02, 2022

Philip was very attentive to the needs of my car. Thank you for your 5 star service. More

by Girlsrback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
May 06, 2022 -

Hendrick Volkswagen Frisco responded

Girlsrback, We're so glad that we were able to go above and beyond your expectations!

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