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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews
Call Dealership (833) 322-4614
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5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

February 28, 2022

Philip in service was wonderful. He answered all my questions and never made me feel pressured. I look forward to working with him in the future. More

by asnow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Asnow1, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Grant Saab- Service Director

February 28, 2022

Great customer service from my advisor. Quick, easy and super responsive to all my questions More

by t.palmer0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Thank you! We're glad to hear you enjoyed your visit.

February 28, 2022

Matt Medina has been awesome in Service! Always explains everything clearly and keeps me in the loop on my vehicle status! More

by Minhalbhojani750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Hello Minhalbhojani750, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab- Service Director

February 28, 2022

had a wonderful experience with Matt Medina as i took my car in for service. More

by dc12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Dc12, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Grant Saab - Service Director

February 28, 2022

Matt is great! He made my experience at hendrick very easy and I look forward to working with him again More

by Avery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Avery, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Grant Saab - Service Director

February 28, 2022

Hendrick is my go-to dealership because Matt Medina always makes me feel like a priority, not just another customer. The customer service he offers is unmatched. He communicates clearly, quickly, and h More

by maudie.kauffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Maudie.kauffman, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab - Service Director

February 28, 2022

Matt Medina took car of my car for me and was very easy to work with. He did an awesome job! More

by Kat Can Drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Kat Can Drive, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Grant Saab - Service Director

February 28, 2022

I had a good experience buying my vehicle from Hendrick Volkswagen in Frisco. Dealing with Robert Fabian was a quick and easy process. Thanks Robert! More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Klein
Report | Print
February 28, 2022

George Strong was an excellent salesman. He provide excellent service throughout my purchase of VW Atlas. He answered all the questions I had. He trok his time to make sure I had the best se More

by pmkah4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

We're so glad that we were able to go above and beyond your expectations!

February 28, 2022

Josh Frank was thorough, knowledgeable and caring. He took care of my service needs for my truck More

by christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Hello Christian, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Grant Saab - Service Director

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