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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,075 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,075 Reviews of Hendrick Volkswagen Frisco

January 31, 2022

Josh Frank was excellent to work with. He explained everything clearly and made sure everything was taken care of correctly. Highly recommend him. More

by Jayw144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Jayw144, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Grant Saab - Service Director

January 30, 2022

Joseph Velasquez was so helpful, we drove 2 hours to test drive & then to buy from him & this dealership. He was very honest and never pushy. Very pleasant buying experience with Joseph & Ray was wonderful o More

by dpcolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Velasquez, Ray in finance
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Colley, I thank you for the five stars and the great review. Joseph is definitely one of our greatest sales consultants and I am glad to see that he took excellent care of you. I thank you for your business and welcome to the Hendrick family! Alex B - Director of Internet Sales

January 30, 2022

We we were looking at the New ID4 electric car. The sales person named Paul took us on a test drive.. He was quite informative and was knowledgeable and answered all of our questions. If we order we will ord More

by Birginia31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Birginia, I am glad you got to test drive the ID4, it is a great vehicle and I own one myself. You cannot go wrong with the vehicle. Absolutely amazing. And please do order from Paul if you decided to order one! He is one of our top sales consultants. Alex B - Director of Internet Sales

January 29, 2022

Good service, always helpful and ready to help! Paul is a wonderful salesman, always helping us out! More

by stephanedelucarocha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Stephane, I thank you for the five stars and the great review! I am glad to see that Paul took excellent care of you! Welcome to the Hendrick family and we most definitely appreciate your business. Alex B - Director of Internet Sales.

January 29, 2022

Everyone here was friendly, and the service was great! I will definitely be coming back to this dealership. More

by kyle adame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Kyle, I thank you for the five stars and the great comment. You are always welcome at our dealership and we would love to see you again, because we most definitely appreciate your business. Alex B - Director of Internet Sales

January 29, 2022

Philip took really good care of us and made sure we understood the repairs that were being made with the car and saved us money when possible. He was super friendly and kept us up to date. Hendrick VW More

by Adrianord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Adrian, I thank you for the five stars and the great review. I am to see that Philip took excellent care of you and we definitely appreciate your business. Alex B - Director of Internet Sales

January 29, 2022

Matthew In service is great! As well the dealership is very clean. Highly Recommend for any automotive needs More

by alexa.chavez55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Alexa, I thank you for the five stars and the great review! We will always be here for you when needed and we most definitely appreciate your business. Alex B - Director of Internet Sales

January 29, 2022

Everyone in the service department was excellent service porters are awesome very clean inside and everyone was polite More

by Nkoenig115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick koenig , Danny Gomez, Josh Cienfuegos, Fernando Gomez, Philip Van Tuyl, Josh Frank, Matt Medina, Grant Saab
Jan 30, 2022 -

Hendrick Volkswagen Frisco responded

Hi Koenig, I thank you for the five stars and great comment. I am glad to see that our service is always taking good care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

January 28, 2022

This is a Great Dealerhlship! Mr. GOMEZ in the Service Department was very polite and professional. More

by PG
Recommend Dealer
Yes
Employees Worked With
Danny Gomez, Josh Cienfuegos, Fernando Gomez
Jan 30, 2022 -

Hendrick Volkswagen Frisco responded

Hi PG, I thank you for the five stars and great comment. Also, I Am glad to see that our service department is taking excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales.

January 28, 2022

Fernando Gomez was excellent took great care of me and was attentive and very responsive! Even had cool glasses. More

by nelsonbernal60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cienfuegos, Fernando Gomez
Jan 30, 2022 -

Hendrick Volkswagen Frisco responded

Hi Nelson, I thank you for the five stars and the great comment! Fernando is absolutely great to work with and we most definitely appreciate your business. Alex B - Director of Internet Sales.

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