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Hendrick Volkswagen of Concord

Concord, NC

5.0
742 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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742 Reviews of Hendrick Volkswagen of Concord

August 04, 2026

I came and Robert made purchasing a new car easy and was very helpful to make sure I got what I wanted. Robert made sure if they didn't have the vehicle here they would get it for me!!! I had a great experi More

by Reesaw8701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Aug 06, 2026 -

Hendrick Volkswagen of Concord responded

Reesaw8701, thanks so much for taking the time to share your recent car buying experience with Robert with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

July 30, 2026

Great job as Always go and See Brock or Nicholas They are awesome! Love it! More

by Swim2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Dufault or Nicholas Berberick
Aug 01, 2026 -

Hendrick Volkswagen of Concord responded

Swim2me, we are so pleased you enjoyed your visit to Hendrick VW of Concord!

July 29, 2026

Good morning, I drove in for an oil change and get a video explaining everything. Thanks Dylan for explaining everything, thank you. More

by harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Henson
Jul 30, 2026 -

Hendrick Volkswagen of Concord responded

Thanks so much, Harvey! We appreciate you taking the time to leave us this feedback. We are honored to receive your wonderful review and thrilled to hear that Dylan delivered such a great experience. If we can be of any assistance in the future, please do not hesitate to contact us.

July 26, 2026

If you’re planning to have your vehicle serviced or repaired, I would avoid working with Haley. In my experience, she was rude, unprofessional, and dishonest. Rather than addressing the vehicle’s issue More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley
Jul 28, 2026 -

Hendrick Volkswagen of Concord responded

Jay, we always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager, Trevor at 704-456-3300. Thank you for your time and we look forward to hearing from you soon.

July 21, 2026

I’ve been coming here for years and everyone is always super helpful when I come in! More

by lsbarton17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Jul 22, 2026 -

Hendrick Volkswagen of Concord responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 21, 2026

Robert was great, he helped us purchase a vehicle we have been looking at right before closing and took his time with us and didn’t rush anything. Good overall experience. More

by stevethuro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Jul 23, 2026 -

Hendrick Volkswagen of Concord responded

Robert is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience with him, Steve! Congratulations on your new vehicle. Welcome to our Hendrick VW of Concord family!

July 20, 2026

Robert Dixon was wonderful to work with at Hendrick VW. He was incredibly courteous and patient, allowing us to test drive multiple cars until we found the perfect Taos model. He answered all of our questi More

by montyk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Jul 23, 2026 -

Hendrick Volkswagen of Concord responded

Montyk, thank you so much for sharing your sales experience with Robert and our team! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new VW Taos and thank you for choosing Hendrick VW of Concord!

July 11, 2026

Great service. Harvey Hunt was nice to work with, courteous and knowledgeable. Got me in and out quick for my oil change and inspection. More

by masterswoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hunt
Jul 14, 2026 -

Hendrick Volkswagen of Concord responded

Masterswoman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick VW of Concord. We do hope we can be of assistance in the future. Take care!

June 26, 2026

The customer service that i received from Samuel and Robert was second to none. This was the smoothest car buying process ever. More

by Pastorlniv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Robert Nixon
Jun 29, 2026 -

Hendrick Volkswagen of Concord responded

Hi Pastorlniv! Thank you so much for sharing your awesome purchase experience with Samuel and Robert at Hendrick VW of Concord. We appreciate the 5-star review, and we look forward to your continued business. Thanks again, have a great day!

June 26, 2026

I really enjoyed how invested they were and how they were very thorough in informing us about our decisions. More

by Chelsea Yarborough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Jun 27, 2026 -

Hendrick Volkswagen of Concord responded

Chelsea Yarborough, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick VW of Concord. We do hope we can be of assistance in the future. Take care!

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