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Hendrick Volkswagen of Concord

Concord, NC

5.0
695 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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695 Reviews of Hendrick Volkswagen of Concord

January 07, 2026

Haley is great in keeping me informed before and during having my 2020 serviced. The dealership also will take me back home and back to the dealership so I don’t have to worry about asking a friend or fami More

by Ambers84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley dunn
Jan 10, 2026 -

Hendrick Volkswagen of Concord responded

Ambers84, we are so pleased you enjoyed your visit to Hendrick VW of Concord!

January 07, 2026

I have had the best experience since the sale of my car! Dom sold me my car and he was knowledgeable and I appreciate that! Haley in service she is just so much fun and kind! More

by bryanagomez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Dunn
Jan 10, 2026 -

Hendrick Volkswagen of Concord responded

Bryanagomez22, we are so pleased you enjoyed your visit to Hendrick VW of Concord!

January 03, 2026

I had a great experience. Ricardo was my sales rep and amazing. He was very helpful in guiding me in the right direction to help me find the car that fit my needs More

by matommeraasen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Aguilar
Jan 06, 2026 -

Hendrick Volkswagen of Concord responded

Thank you so much for the kind words and feedback, Matommeraasen! Ricardo is an exceptional member of our team. We appreciate you taking the time to review our dealership. Welcome to the Hendrick VW of Concord family!

December 31, 2025

Very professional team. Robert did a great job at having the car and paperwork ready when we arrived. All went smoothly. More

by ncpalsyn
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Jan 02, 2026 -

Hendrick Volkswagen of Concord responded

Ncpalsyn, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 24, 2025

Like the check in for customer service. Like the video check in inspection. Like the check out for customer service. What I don't care for is check in and out person tells you recommenda More

by Toas owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 27, 2025 -

Hendrick Volkswagen of Concord responded

Hello Taos Owner, thank you; we appreciate your feedback!

December 23, 2025

Haley is awesome as ever. Top notch service every time we come in. Thank you More

by justin englar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Dec 27, 2025 -

Hendrick Volkswagen of Concord responded

Justin Englar, thanks for your praise and kind comments about our team.

December 22, 2025

Always fast & friendly. Any random questions you'd could ask they'll answer honestly & point you in a good direction More

by sighdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Berberick
Dec 24, 2025 -

Hendrick Volkswagen of Concord responded

Sighdavis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick VW of Concord.

December 19, 2025

Great experience with the dealership, the sales team and the vehicle. Robert was professional, knowledgable and friendly. Ity was a greatexperience from the initial call with Robert through driving out of t More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock, Robert Nixon
Dec 22, 2025 -

Hendrick Volkswagen of Concord responded

Jay, thanks for your praise and kind comments about Robert and our team. And CONGRATULATIONS on your new vehicle! Thank you again for the great review!

December 16, 2025

Timely and solid service with a friendly staff. I know other VW owners in other states who do not like to take their cars to their local dealers - this is definitely not my opinion. More

by cadpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Henson
Dec 18, 2025 -

Hendrick Volkswagen of Concord responded

Thank you again for letting our team know how we did! We look forward to helping again in the future.

Dec 18, 2025 -

cadpi responded

Thanks for correcting the minor mistake made on my brake repair.

December 15, 2025

Very professional and courteous staff They gave me a discount and were timely.i even got ride to go home More

by Nicefrance2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Dec 18, 2025 -

Hendrick Volkswagen of Concord responded

Nicefrance2014, we are very happy we could provide you with a positive experience!

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