Hendrick Volkswagen of Concord
Concord, NC
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595 Reviews of Hendrick Volkswagen of Concord
Service at VW of Concord yesterday was superb as usual. Olga is the very best as service advisor, but the whole service team is fantastic. Parts were needed that had to be ordered, but this was done very Olga is the very best as service advisor, but the whole service team is fantastic. Parts were needed that had to be ordered, but this was done very expeditiously. Their need was noted on Saturday and yesterday, Tuesday, they were there and ready to install. The work was done quickly while I waited. The total time spent for the repair was far less than 2 hours. Excellent work, to say the least. I highly recommend having a VW of any model serviced at VW of Concord. Even the waiting area is excellent! More
Ruslan took great care of us, he was not pushy and very helpful through the whole car buying process. He even made sure that our new to us GMC Sierra was cleaned and ready to go. He even helped my wife s helpful through the whole car buying process. He even made sure that our new to us GMC Sierra was cleaned and ready to go. He even helped my wife sink her phone and went over all of the options with her. Dave in finance did a great job also. Thanks for a great truck! More
Robert Nixon provided us with an exceptional experience. He listened to understand our needs as a growing family and used his extensive knowledge of the inventory to recommend a number of options that fit o He listened to understand our needs as a growing family and used his extensive knowledge of the inventory to recommend a number of options that fit our requirements within our general range. Robert, along with the Sales Manager, Patrick, worked with us to get within a number that worked for all parties. At no time did we feel pressured to rush into a purchase. Overall, this was our best experience purchasing a vehicle to date. Robert, Patrick, David in Finance, and everyone at Hendrick VW of Concord were extremely professional and welcoming. More
Overall experience was very good. They have a good selection of both new and used VW vehicles. This is the 3rd car I’ve purchased from this location. They have a good selection of both new and used VW vehicles. This is the 3rd car I’ve purchased from this location. More
I bought a 2020 Jetta certified pre owned from this dealership during COVID. Recently on a highway trip the back of the mirror came off. I took it in they fixed it under warranty. Great service from se dealership during COVID. Recently on a highway trip the back of the mirror came off. I took it in they fixed it under warranty. Great service from service rep to repair. More
Jaz was an extremely helpful sales representative that provided us with excellent service. We will definitely be recommending this location to friends and family. provided us with excellent service. We will definitely be recommending this location to friends and family. More
Great experience with Jaz my sales person. She answered questions and helped to program my app on my phone. Stayed with us until I walked out with the keys. She answered questions and helped to program my app on my phone. Stayed with us until I walked out with the keys. More
Robert was excellent and helped me throughout my trade process. Informative about my new vehicle and just overall a good experience. Thank you Robert!! process. Informative about my new vehicle and just overall a good experience. Thank you Robert!! More