Hendrick Volkswagen of Concord

Awesome Customer Service From the time I walked in to the time I left with my new ride Robert Nixon was an awesome salesman!! I love my NEW RIDE! Thank you so much Robert and From the time I walked in to the time I left with my new ride Robert Nixon was an awesome salesman!! I love my NEW RIDE! Thank you so much Robert and Hendricks!! More

Easy car buying experience! RD made our car buying experience so easy. We went to the VW dealership, not really thinking we would end up with an Atlas, but he did a great job sh RD made our car buying experience so easy. We went to the VW dealership, not really thinking we would end up with an Atlas, but he did a great job showing us all of the features. He listened when I told him that we were between the Atlas and a competitor and he pointed out many of the differences between the two vehicles. My family didn't have enough time the first day for a test drive and RD didn't pressure us, yet invited us to come back at a convenient time to test drive. My husband and I were both very impressed with the test drive and ultimately decided on an Atlas. Throughout the negotiations, the entire process was very easy and RD was knowledgable, communicative and made it all very seamless. I'd recommend him to anyone in the market for a VW! More

Great Service I was interested in a used car that they had on their lot. It wasn't a VW model so I could tell that they didn't know as much about it as they normall I was interested in a used car that they had on their lot. It wasn't a VW model so I could tell that they didn't know as much about it as they normally would with a VW but you could tell they did their research to make sure I knew as much about the car as possible. Their staff made me confident in my purchase and also gave me a very fair price for my new car. Robert was great in helping me make my decision and I couldn't be happier with my new car! More

Easy, quick and painless On the recommendation of a friend we went with Hendrick Volkswagen of Concord. We called ahead to inquire about the car we ending up purchasing (Volks On the recommendation of a friend we went with Hendrick Volkswagen of Concord. We called ahead to inquire about the car we ending up purchasing (Volkswagen Atlas). They were helpful on the phone and were able to process basic information ahead time. There was no haggling or long negotiotiatons. They just gave us a great deal! RD was very helpful and knowlegable about the vehicle. He even put up with and was helpful with our six month old baby. Overall great car-buying experience! Highly reccomend. More

Great experience & excellent customer service! I bought a car from RD last weekend and the overall experience better than you could ever ask for! It was easy, hassle free, and made me feel like the I bought a car from RD last weekend and the overall experience better than you could ever ask for! It was easy, hassle free, and made me feel like they were there to help me get exactly what I wanted, not just trying to make a sale. They treat you exactly the way a customer should be treated, in a way that made me comfortable. I have always tried to avoid the salesmen until its time to buy as I like to do my research and browsing on my own but next time I am in the market for a car I will be coming straight to these guys as they really are there to help make the customer happy, which is not all that common anymore. They have gained a customer for life with their outsanding customer service! More

Overall a great experience. Super friendly and knowledgeable staff. If my sales agent Manning didn’t know the answer to a technical question he looked it up right away. The o Super friendly and knowledgeable staff. If my sales agent Manning didn’t know the answer to a technical question he looked it up right away. The only area for improvement I can suggest is follow up on service issues. Sales agreed to take care of a couple of minor issues and said they would call me. I didn’t get the expected calls so I had to initiate a few calls to get it resolved. Once I reached out they resolved it quickly. My experience with the service department was top-notch. More

Very nice salesman I was satisfied with every aspect of purchasing my car. I would recommend Hendricks to anyone as well as my salesman Robert Nixon. Very clean car for I was satisfied with every aspect of purchasing my car. I would recommend Hendricks to anyone as well as my salesman Robert Nixon. Very clean car for a very well price. My salesman surprised me with his knowledge of the ford fusion I purchased! More

Considerate and Friendly staff The professionals at Hendrick Volkswagen of Concord were very helpful and accommodating. Manning, BreAnna, and Taylor were great during the process of The professionals at Hendrick Volkswagen of Concord were very helpful and accommodating. Manning, BreAnna, and Taylor were great during the process of finding a vehicle, as well as the paperwork process and pick-up. Thank you! More

Life Saving car, Life Changing deal I recently was in an accident that was described as one that, I simply should not have survived. The Volkswagen Tiguan undoubtedly saved my life after I recently was in an accident that was described as one that, I simply should not have survived. The Volkswagen Tiguan undoubtedly saved my life after my car hydroplaned off the road, through a ditch, and into a pole. As I searched for new cars nothing seemed to compare to the Tiguan that I held so close to my heart. My dad found a car that was slightly over budget however it was exactly what we were looking for. Without getting my hopes up, we went to visit. Unintentionally, we went to the wrong dealership, however Robert was an excellent help. He offered us a better car for the same price as the one we had originally wished to see. He allowed us to drive it probably longer than he should, and bonded with my dad over stories that nobody else wants to listen to. He has a great rating and it is well deserved. I highly recommend entrusting him with your big decision, for he goes the extra mile (and the extra hour). More

Never thought buying a Car could be this easy!....Anissa I must say that this was my best car shopping experience ever. Robert Nixon was very informative and he was answering every question of ours patiently I must say that this was my best car shopping experience ever. Robert Nixon was very informative and he was answering every question of ours patiently. Robert delivered an incredible service and gave a very pleasant experience. Thanks again for your service! More