Hendrick Volvo Cars of Charleston

As usual great customer service. Bryce Salyers was my Service Advisor and Jack Modzel was the tech who took care of my car. I was in for routine 97k service and a recent new issue of water on the driver' Service Advisor and Jack Modzel was the tech who took care of my car. I was in for routine 97k service and a recent new issue of water on the driver's side floorboard (Yikes!!) Jack was able to diagnose a bad windshield seal and Bryce recommended a fix. I was out in 2 hours, and able to comfortably work in the very COVID-compliant waiting area. Thanks so much for the customer service!! More

The recall repair for my Volvo was simple, and Bryce had me in and out of the service area before my nice fresh cup of coffee got cold! me in and out of the service area before my nice fresh cup of coffee got cold! More

Bryce Salyers was our Service Advisor and what great customer service he provided! We had a great experience with Hendrick Volvo and highly recommend them for any service you may need. customer service he provided! We had a great experience with Hendrick Volvo and highly recommend them for any service you may need. More

I have bought my last 3 cars from Hendrick dealerships. This was by far the best experience working with Robert “Bob” Schneider. Highly recommend! He was very friendly and knowledgeable. This was by far the best experience working with Robert “Bob” Schneider. Highly recommend! He was very friendly and knowledgeable. More

Bob Schneider was the greatest. He made it so easy to pick out our Volvo. I hope he is there for our next car. He was so knowledgeable and responsive.And his follow up was much appreciated !!! pick out our Volvo. I hope he is there for our next car. He was so knowledgeable and responsive.And his follow up was much appreciated !!! More

Above and beyond! I worked with Javonne on coordinating service and she could not have been more accommodating or helpful. I highly recommend Hendrick Volvo. service and she could not have been more accommodating or helpful. I highly recommend Hendrick Volvo. More

***** 5 STARSI met with Tanju (TJ) Tercanli at 10 AM and ***** 5 STARS I met with Tanju (TJ) Tercanli at 10 AM and before lunch today the deal had been made and I was back home. My husband was shocked to se ***** 5 STARS I met with Tanju (TJ) Tercanli at 10 AM and before lunch today the deal had been made and I was back home. My husband was shocked to see me so soon! 2.5 hours is record breaking in our house. TJ was both prompt and professional, those traits along with his low-key sales approach and nature in general immediately put me at ease. I can honestly say this has been the best car buying experience of my adult life. Thanks again TJ. You're Top-Notch. NOTE: Time Freidag (Internet Manager) gave me a very fair trade allowance, thus making this purchase today possible. Thank you Tim. More

Javonne was very friendly, helpful and made the drop off/pickup process a breeze. Zero complaints from me, and I am looking forward to my next visit! off/pickup process a breeze. Zero complaints from me, and I am looking forward to my next visit! More

Service Rep Bryce a very good communicator and cordial. Thorough. Prompt. Timely. Shop very clean. Customer wait area well appointed. Service took exactly the time frame estimated. Thorough. Prompt. Timely. Shop very clean. Customer wait area well appointed. Service took exactly the time frame estimated. More

As always Bryce Salyers did a great job expeditiosly handling all my needs. His estimate of the time required was accurate and I appreciated the car wash that completed the whole process handling all my needs. His estimate of the time required was accurate and I appreciated the car wash that completed the whole process More