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Henkel Chrysler Dodge Jeep Ram - Service Center

Battle Creek, MI

4.8
189 Reviews

189 Reviews of Henkel Chrysler Dodge Jeep Ram - Service Center

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November 01, 2023

The service representatives were kind, respectful, friendly and my service was completed timley. Great job! More

by nicolerobinson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wisely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

I got an appointment in just a few days after my call. The dealer has a lockbox which made it easy to drop my Jeep off after hours. I received a text the minute they were finished servicing. More

by K_BERCAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wisely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Great experience with them always. The service department takes care of our issues when needed. More

by DAVE.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wisely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Wanted to give Aaron a huge thanks for getting my '22 Gladiator up and running. I was on a very tight a slim time-line and Aaron and his team got it done. Great communication, service and diagnostic wor More

by pablo_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

The service I had was started on my appointment time and completed when I thought it would. The service was very good with no problems. More

by CCMCDONALD71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

I always have the best experience at Henkel auto group no matter what I go into the dealership for! More

by ZACHARYWORLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wisely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Great team to ask questions and help figure out my new Jeep Outlander. Will use them for all my Jeep needs. More

by jnkrocho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Friendly service at the dealership . Quick turnaround even though I own a non-Chrysler vehicle. Excellent service. More

by KAY_AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

My jeep was in there numberous times. The issue never got fixed. Still isn’t fixed. More

by KERRIWEST88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wisely
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I have been too many service departments, and this is by far the best one I have ever been to More

by stevefitzner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wisely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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