Henna Chevrolet

car jockey can't drive a manual In less than 75 feet the guy moving my car from the service lane to the bay for an oil change stalled it. Not once but twice....rather disappointing t In less than 75 feet the guy moving my car from the service lane to the bay for an oil change stalled it. Not once but twice....rather disappointing to hear and see your car buck and stop on the service drive. Some simple driving lessons should be implemented before these employees are allowed to drive a customers car. Damage done, nope, but employee quality and customer care are damaged. I will not get my oil changes done there again. Also, at this same service when they brought my car to me they did not remove the paper floor mat nor the plastic protector covering the steering wheel. ( Carona virus protection, they put it on to protect both the employee and the customer, that's good. But leaving it in the car for the customer to remove was not good ) I know, a rather insignificant item, but hey, after playing bucking bronco with my car it kind of capped off the day. More

No hassle, went above and beyond to accommodate my needs. After my possible COVID-19 exposure Henna held the truck for Me for 2 weeks. After my possible COVID-19 exposure Henna held the truck for Me for 2 weeks. More

Service HENNA is a great place. I love the people. Felix, Joe, Randall, Mark, Dale, Doug and Alvaro always do a great job. Alos, the ladies in the front ar HENNA is a great place. I love the people. Felix, Joe, Randall, Mark, Dale, Doug and Alvaro always do a great job. Alos, the ladies in the front are awesome... More

No Hassle After looking for a couple of weeks at various dealerships in Central Texas, I located the truck I was looking for at Henna. Called them about 30 minu After looking for a couple of weeks at various dealerships in Central Texas, I located the truck I was looking for at Henna. Called them about 30 minutes from closing and Diana was able to take my info and get approved within minutes where I spent hours or days at other dealerships to just get a yes or no. Was able to set up a time to come look at the truck in person and drove home in it that day. Great overall experience. More

Friendly reception when I called for appointment. Service Rep was very friendly and helpful. I waited in the comfortable waiting room for the expected four hours, during which I was updated several times by Rep was very friendly and helpful. I waited in the comfortable waiting room for the expected four hours, during which I was updated several times by Service Rep Randall. Price was very satisfactory. I was very pleased with this experience. More

Initial encounter with employee was pressured and confusing. After details about appointment were acknowledged no further Instruction was given other than to driver of shuttle will leave in 5 mins a confusing. After details about appointment were acknowledged no further Instruction was given other than to driver of shuttle will leave in 5 mins and consent for the shuttle. More information came with what seems to be a manager coming to my side due to me standing there confused as another chevy owner stood there with more questions about their repair service, before even attempting to get into the shuttle. Manager texts is great for accessibility of car updates. Also great for to remind about problems forgetting to state in initial appointment setup. There were moments where managers did not come through with phone calls scheduled through texts. I waited until the next day to text first for the reason of no updates, no reply was made that morning. Called henna and asked for updates, educated to text manager. Informed employee about the actions taken that morning they said they would remind the manager to give me an update about the repairs of my car. Couple of hours later I text manager again due to confusion on what’s going on. Replied through text 2 hours later, followed by a call 30 mins after text. Since Manager called, updates were more clear understood the reason for longevity of repairs. 3 days pass (2 business days ) day of pickup I was uninformed about shuttle pick up times. Had to pay for a Uber to go pick up my car due to lack of communication about transportation of shuttle times. Car repairs were successfully done, just a bumpy experience to the end. (Also maybe stress was high for employees due to COVID) More

Great service! Enjoyed my experience buying a new truck here. Process was streamlined,upfront, and quick. I'll come back when I need another vehicle in the future to Enjoyed my experience buying a new truck here. Process was streamlined,upfront, and quick. I'll come back when I need another vehicle in the future too. More

Calvin of Henna Chevorlet was very helpful. He went out of his way to get the vehicle we wanted. The finance manager was also very helpful. Would recommend Henna to anyone wanting a good car buying experie of his way to get the vehicle we wanted. The finance manager was also very helpful. Would recommend Henna to anyone wanting a good car buying experience. More

Very clean and respectful sales staff. They worked with me to get what I wanted. Buddy Brown was my salesman and did an excellent job as a outstanding salesman me to get what I wanted. Buddy Brown was my salesman and did an excellent job as a outstanding salesman More

I ALWAYS GO TO HENNA CHEVROLET FOR MY MAINTENANCE SERVICE THEY ARE ALWAYS THERE TO HELP YOU OUT IF THERE SOMETHING ELSE WRONG WITH THE TRUCK THEY ASK YOU IF THEY CAN FIX THE PROBLEM MOST TIME I'LL SAY YES I THEY ARE ALWAYS THERE TO HELP YOU OUT IF THERE SOMETHING ELSE WRONG WITH THE TRUCK THEY ASK YOU IF THEY CAN FIX THE PROBLEM MOST TIME I'LL SAY YES I CAN TRUST THEMWITH MY TRUCK ONCE AGAIN THANK YOU VERY MUCH FOR BEEN KEPT UP THE GOOD WORK More