
Henna Chevrolet
Austin, TX
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excellent trade-in experience I traded-in my Bolt for the newer model, very thing was very smooth. We handled all the numbers and the drive-out amount via text, and I just went in I traded-in my Bolt for the newer model, very thing was very smooth. We handled all the numbers and the drive-out amount via text, and I just went in there to get the paperwork done and swap the car. I appreciated they give you $500 on top of carmax offer for trade-in's. More
Poor Service Business Management I just called to get an estimate on having a transmission filter and all the solenoids replaced. The contact repair guy said he couldn't figure it out I just called to get an estimate on having a transmission filter and all the solenoids replaced. The contact repair guy said he couldn't figure it out. He then proceeded to tell me that they were not taking any transmission work in anyhow because they were six weeks behind. You're a dealer who doesn't have any control of your repair business. So disappointing. What a major fail! More
My RayBan sunglasses were stolen from my vehicle when I got an oil change. I was very disheartened! I didnt think to take them out of my middle console. I would hate to have that same person every service got an oil change. I was very disheartened! I didnt think to take them out of my middle console. I would hate to have that same person every service my car again! More
Good communication and service Service adviser quickly diagnosed the issue and set expectations on turn around. Received an automated text that allowed me to check status at anytim Service adviser quickly diagnosed the issue and set expectations on turn around. Received an automated text that allowed me to check status at anytime. Was happy with the service that I received. More
Bad as usual. I typically avoid this dealership for most maintenance. The employees usually seemed bother by you asking for assistance. The guy that came out to the express lane to ask what service I needed maintenance. The employees usually seemed bother by you asking for assistance. The guy that came out to the express lane to ask what service I needed wasn’t friendly. I wasn’t aware my oil change expired, I was under the impression it was a free one a year. My 30k maintenance check was $390, went to Christian brothers and was quoted a $ amount at almost half of that for the same amount of work. Last time when I got my oil change the dealership dented in my hub caps on two tires. This time I get my oil change and tires rotated. Now my car is pulling left when I drive it. Will just avoid the dealership at all costs due to faulty work and unfriendly employees. More
Worked with the best sales person here at Henna. He listened to what I wanted and where I needed my monthly payment to be at. No haggling on price and gave me what I wanted on trade in. listened to what I wanted and where I needed my monthly payment to be at. No haggling on price and gave me what I wanted on trade in. More
I bought a certified Chevrolet Impala Premium I wasn't expecting to buy a car right away, just talk to a sales guy to tell him what I was looking for and to call me when a car came in that fit my I wasn't expecting to buy a car right away, just talk to a sales guy to tell him what I was looking for and to call me when a car came in that fit my needs. I found the car I was looking for in about 15 min. and Dustin Cannon answered all my questions so we made the deal right then. Dustin worked with me to hold the car for me while I got funds transferred for a cash buy. It took almost a week to get the funds distributed. deposited into my bank account and ready for checking. It was a pleasure doing business with Dustin without any pressure. More
The best set I’ve ever!!! Wayne is the man!! He takes care of my vehicle and makes sure the job is done right and professionally. Thank you Henna. Chevrolet!!!! care of my vehicle and makes sure the job is done right and professionally. Thank you Henna. Chevrolet!!!! More
Joe cortez and julian over in used cars have sold me 2 Silverado trucks and by all means these guys took good care of my wife and myself!! Hats off to the finance guy robby! He has gone way out of his w Silverado trucks and by all means these guys took good care of my wife and myself!! Hats off to the finance guy robby! He has gone way out of his way to make sure we got the deal done with A good finance rate we needed. We live northeast of temple tx and dont mind driving to austin to get such great service THANK YOU AND YOUR TEAM HENNA!! LOGAN W. More
Vehicle was showroom ready but never inspected. After 3 days, they decided to sell it wholesale after we had it professionally inspected. NEVER EVER AGAIN!!! days, they decided to sell it wholesale after we had it professionally inspected. NEVER EVER AGAIN!!! More